Community First Credit Union brings Mobile Banking to your mobile device. Convenient features include:
• Balances- view account balances and transaction history
• Transfers- transfer money between accounts
• Mobile Deposits- deposit checks securely from your smart phone (upon eligibility)
• Payments- pay bills and view recent payments
• Locations- find nearby branches and ATMs based on your location
• Contact us- view our contact information
Community First’s Mobile Banking is FREE and Secure. Access your account information securely anywhere you are with your smart phone.
Minor enhancements and bug fixes
Ratings and Reviews
Easier menu access, mobile deposit doesn't work
The new look overall is a good improvement, although I agree with other reviews that it is less private; immediately upon logging in, your account balances are visible. I prefer the old, more private, option of clicking on the account to see the balance. The new menu is good as well. I have had a lot of issues with the mobile deposit, though. I've had one success, another fails to accept the images (even despite trying a dozen or so times with new images each time), and my most recent that is printing this review won't even let me select an account to deposit to. Clicking to add account just takes me to a page that looks like an error and only says "add account" with no ability to click. I've restarted the app, logged out and back in, no luck. It's frustrating since I am not in FL and thus need to travel far out of my way to visit a partner branch to deposit in person. I wish there was some way to get help on the app but I can't find the option. Definitely wish we could have the more stable prior version back.
I've used the C1 app since it first launched and I have been a member for years. Everything that I want to do to manage my account using my phone is located in the app. I remember experiencing a few hang ups when the bank first launched its mobile banking, but the app actually continues to IMPROVE.
Through the recent upgrade I have actually experienced zero issues and I have been using the updated app, like making transfers for instance, with zero issues as well. I love how streamlined the new version is with everything I need in the drop down menu on the left, my accounts are front and center when I first log in, and anything extra I want to look at is in the "More" section, which so far I haven't needed to use.
I like that I can log in with either my fingerprint, passcode, or account ID and password to login. Also, with the upgrade it doesn't log me out as quickly as it did before so I can switch apps and be working in my calculator app and still go back to my C1 app without having to keep logging in. It gives me a few more minutes to work than I had before-- that is a plus for me. If I want to log out right away I can obviously just hit "log out" in the menu.
So far, great app! Totally convenient and I am happy!
A solid start.
Overall, the update has been a long time overdue. The design is nice and sleek, which fits alongside other similar apps. There's still room for improvement there. Initial load time is weird. The logo looks dated now, against the app. The app does have a pretty basic feel to it, which would benefit some customers.
I'm not sure which department I should direct this issue to, however. Previously, email notifications of account alerts would come with details. However, since the update, those emails are coming as simply 'this thing happened'. We went from only showing text details of said transaction or account update, to showing off a graphic with casual 'hey this happened okay bye'. A bit of a rude way to force folks to check their account. Instead, I'll be turning off weekly reminders since I check my account often enough to not miss an update.
- Community First Credit Union of Florida
- 57.1 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- © Community First Credit Union of Florida
With Family Sharing set up, up to six family members can use this app.