Connect is simply the best way to get help with the technology at your business – both remotely and onsite. From point-of-sale to WiFi, software to hardware, we’ve got you covered.
With Connect, you can get support from all your technology providers in one place and you have the flexibility to choose exactly how you want to receive it, including:
INSTANT TEXT CHAT: Chat directly with each of your technology providers to get quick answers and resolve simple issues on your own time.
LIVE VIDEO CHAT: Immediately video chat with an experienced technician to troubleshoot and resolve your technology issues in real time. It’s like having a technician in your store, but faster and at a fraction of the cost.
LOCAL TECHNICIAN DISPATCHING: Connect members have access to Boomtown's nationwide network of local, certified technicians who will come directly to your location and solve your issues in person.
DETAILED SUPPORT TICKETS: Stay informed with real-time updates of your active support tickets and review in-depth details of your service history.
Ditch the sticky note of 800#'s and never sit on hold again – Connect is simply a better support experience.
Get Connect today and join the support revolution!
Lastly, for the best support experience, Connect utilizes your location. Continued use of GPS running in the background can dramatically decrease battery life.
Fixed a couple of nasty crashes.
Optimized app size.
Improved user feedback in some situations.
Improved display of knowledge base pages.
Ratings and Reviews
BoomTown is my life line
BoomTown Tech Support has allowed me to schedule, manage, coordinate, and install all of my point of sale systems across multiple locations. As soon as I opened BoomTown for help, James a friendly technician was on the phone helping me. Not only did he answer all of my questions, he helped me plan ahead for future needs. My business would not be where it is today without the help of BoomTown Tech Support!
Awesome User Flow
Once you sign up for Boomtown your problems disappear. They understand the model and have built the perfect solution for any and all service industry blunders. Internet goes out, POS goes down, or electricity cable goes out all I have to do is tap a button and it gets fixed.
My internet connection was down and so I contacted Boomtown using the app on my iPhone, and within seconds I was in a video chat with an expert who ran me through troubleshooting and fixing the problem. Great service with friendly, professional representatives!
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.