Turn your mobile device into a remote control for your Rexton and Audio Service hearing aids! The app enhances discretion by hiding the remote control within your mobile device without the need for additional hardware. Full control of your hearing aids looks as subtle as checking for a text message.
The app will only provide all the functions if configured by your hearing health specialist.
• Change hearing programs without the need to touch your hearing aids.
• Change the volume easily and discreetly.
• Easily mute and unmute the hearing aids.
• Adjust bass & treble to balance the quality of sound.
• Adjust the span and direction of the microphones (PL 80 & 60 and TL 16 & 12 devices).
• Check the battery status of your hearing aids (PL 80 / 60 / 40 and TL 16 / 12 / 8 devices).
The Smart Remote App is a tool whereby the patient can adjust convenience functions of a hearing aid, within a framework given by a hearing health specialist, e.g., ENT doctor, audiologist or acoustician.
The Smart Remote App is compatible iPhone 4s, 5, 5c, 5s, SE, 6, 6 Plus, 6s, 6s Plus, iPod touch 5th Gen and iPad running iOS 8.1 or higher public release.
Hearing aid compatibility:
The Smart Remote App is only compatible with the latest generation of Rexton 6c & 4c [80 / 60 / 40 / 30 / 20], Audio Service G4 & G3 [16 / 12 / 8 / 6 / 4] and A&M XTM hearing aids.
The Smart Remote app generates short control signals which are designed to be played through the devices speakers and may be audible.
To ensure correct operation and for safety reasons:
1. While using the app do not hold the loudspeaker of this device to your ears or the ears of others.
2. While using the app do not use the device with headphones, headsets or other audio playback devices.
PLEASE CAREFULLY READ THE MANUAL OF THE HEARING AIDS BEFORE USING THIS APP.
Sivantos GmbH, Henri-Dunant-Strasse 100, 91058 Erlangen, Germany
General bug fixing and improvements
Ratings and Reviews
Excellent app. Works very well. The best way to set up the app is to scan the barcode. If you set it up manually you will not get all the functions that you get when you scan it. For those who are concerned about the app not working with your Bluetooth in your car, it's very easy to simply disconnect your phone from the car with the press of a button and then your hearing aid App will work just fine. You will still receive calls on your phone, but they will not come over the speakers in your car. For those having trouble with the app only connecting to one hearing aid for the battery test, you simply need to delete the app and reinstall it again because what's happening is the Bluetooth portion of your phone isn't connecting to one or the other of your hearing aids. I've been using the app to control my hearing aids for the last six months and it works perfectly if you have everything set up correctly.
Dad wears his hearing aids so it’s a win!
It took years to convince my dad to get hearing aids, but my husband and I finally did it. We went to a doctor who was more concerned about the price range my dad was willing to spend so we left. We then went to Costco and for a perfect match, ear doctor and pair of hearing aids. What a difference.
The app is great! I have it on my phone, since my dad still won’t get a smart phone, and when he comes over I adjust it as needed. It is very easy to navigate and to adjust how my dad hears. The only thing that frustrates me is there is no “save” feature when I’m done adjusting his hearing aids. It seems every time he comes over I have to readjust them. Otherwise he really seems to like wearing his hearing aids. Thank goodness!
Works well but interface needs improvement
The control this app provides is superb. For me, simply setting the volume and treble/bass balance is enough to make my hearing aids deliver realistic sound without the annoying background hisses, clangs, rustles, and rattles that so many hearing-aid users complain about.
Which raises the question: Why aren't the volume and treble controls on the same screen? They ought to be, always.
Complaint number 2: When battery doors are opened on the hearing aids and then closed again, the app doesn't restore my settings but instead defaults to something much louder. So after re-inserting batteries, I have to turn volume and treble down to minimum, put on the hearing aids, and then reset them. A minor inconvenience.
Finally, I think the "Automatic" program should be renamed "Manual," because it does in fact offer a wide range of user-controlled options.
But four stars, because the thing offers so many options and works so well with the hearing aids.
With Family Sharing set up, up to six family members can use this app.