Use this convenient app to request a Consulting appointment with Small Dog Electronics or view the status of a repair.
For over twenty years, the Apple-Authorized service department at Small Dog Electronics has been repairing Macs both in and out of warranty. Our highly skilled, award-winning service department gets your repair done in an industry-leading three to five business days. We repair equipment both in our retail stores and on a mail-in basis. Expedited service is available for an additional fee.
Our Apple-certified technicians use genuine Apple parts for all repairs. We work in a static-free environment to eliminate the chance of electrostatic discharge damaging sensitive components inside your computer.
All new and refurbished Apple hardware carries a one-year limited warranty that covers defects in materials and workmanship. Apple does not authorize third parties to perform iPod service. Small Dog Electronics is authorized to facilitate repairs of iPods, iPads and all Apple computers and accessories (excluding iPhones). Whether you've dropped your iPad or your MacBook Air isn't running as well as it did when you first got it, our skilled technicians can diagnose your device issues and recommend the most cost effective repair options for you. Don't forget we are also authorized in warranty repairs with Apple for manufacturer defects, so many repairs won't cost you a dime!
Our Apple Certified Consultants can meet with you in one of our retail locations, at your home or office, or even remotely connect to your computer to assist with all of your IT needs. Consulting fees vary depending on the type of consultation and the location; please submit a request via this app and we will contact you with all of the available support options.
With almost 20 years of experience in the computer industry, Small Dog Consultants hold advanced certifications from Apple, ensuring you receive expert advice and state-of-the art solutions for all of your technology needs. Small Dog Electronics is a member of the Apple Consultants Network, and our consultants have the highest level of Apple certifications available, including Apple Certified Support Professional (ACSP) and Apple Certified Technical Coordinator (ACTC).
Small Dog Consultants are well versed in Mac® and PC integration, so whether you're strictly a Mac user, all Windows, or even a mixture of the two, Small Dog Electronics will provide the consulting support that you need. We go far beyond the box by supporting third-party products, cross-platform integration, networking, and server integration to find a solution for all of your needs. We have the skills to be your technical guru or your entire IT department.
Added: Ability to check status of repairs checked into Small Dog Electronics' service department. Repair status notifications.
Ratings and Reviews
What a brilliant handy app!
It's like the dominos tracker meets computer repairs! Rather than calling and tracking down my repair, I sat at home with a nice bottle of wine and watched my repair status from my comfy lazy boy. When my status changed, I got a push notification to pick it up! They got my repair done in 4 days! Would recommend (with a glass of wine)
With Family Sharing set up, up to six family members can use this app.