CPL Retail Energy Account Manager
By Direct Energy, LP
This app is only available on the App Store for iOS devices.
The CPL Retail Energy mobile app puts everything you need at your fingertips. Easily manage your CPL Retail Energy account while on the go – right from your smartphone or tablet!
With CPL Retail Energy’s app, you will be able to pay your bill, monitor your energy usage, locate a home services technician, and update your account settings wherever you are.
In addition, you’ll be able to refer your friends and family members to CPL Retail Energy via the app and begin earning valuable bill credits that will be applied to your account.
Simply download the app, login with your CPL Retail Energy online account manager username and password, and get started!
The CPL Retail Energy app allows you to:
• Pay Your Bill – It just got easier to pay your electricity bill! Arrange to have your bill paid automatically from your credit card, bank debit card, or bank account through our app.
• Monitor Energy Usage - Compare your current usage with your usage from the previous year so that you can learn more about how energy is used in your home.
• Find a Payment Location – We’ve simplified the way you look for a payment location. Just enter your ZIP code or address to find the closest payment location. Now, you can pay your energy bill at a convenient payment location near you.
• Locate a Home Services Technician – Needing help with home repairs? Search for an electrician, plumber, or central heating and air conditioning technician near you, and rest assured that the technician will be provided by our trusted partners.
• View CPL Retail Energy Social Media Feeds – We know that you use your smartphone or tablet to keep tabs on your social networks, so we want to connect with you! Through the CPL Retail Energy mobile app, you can follow us on Facebook and Twitter so that you can read all the great tips, hints, links, and fun stuff we sharing each and every day.
• Contact us – With CPL Retail Energy's app, you can contact our friendly Customer Service representatives via phone or e-mail.
For more information about the CPL Retail Energy mobile app, please visit us online at www.cplretailenergy.com/app.
PUCT Certificate No. 10023
What's New in Version 3.0
A Better Payment Experience for You!
We have been working hard to bring you a simpler, more streamlined payment experience!
We are excited to announce the following improvements:
• Enhanced AutoPay program and one-time payment options
• Scheduled payments
• Integrated payment screens
Easy to use if it would work!
At first it was login that wouldn't work. Even though all the info was correct, I could never log into the app but the website worked fine. Now when i try to pay my bill with the app, there is always an error processing my payment. Same thing when i try to pay from the website. Whats worse is when I call and they say the service isn't working and to try again later! Get it together CPL!
This is one of my favorite companies to deal with. They provide excellent service. Their representatives are always courteous & professional. I usually only have to make one phone call to resolve, if ever a problem, and it's taken care of right away.
Thank you CPL.
Still new at this
I'm still new at this. I like the information I can find in this app, but my big problem is that I'm never able to pay thought the app. There is always a problem when I try to pay. I wish they would fix that.
- Category: Utilities
- Updated: Mar 27, 2015
- Version: 3.0
- Size: 118 MB
- Language: English
- Seller: Direct Energy, LP
- © 2015 Direct Energy
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.