By IdeaWork Studios, Inc.
This app is only available on the App Store for iOS devices.
The Crunch Mobile app has been redesigned to focus on the needs of our members who are on-the-go. Find a gym, manage favorites, send a friend a guest pass, reserve and cancel classes plus book your bike. It’s just that simple.
If you are having trouble downloading or accessing this new version – please contact us at email@example.com
What's New in Version 4.8.2
iOS 10 enhancements. More Crunch awesomeness.
Called this morning as I am traveling abroad to cancel my membership. I called Stratford CT to speak to a manager about cancellation. I was explained the policy and I asked if there was any way I could cancel via telephone. I was met with passive aggressive comments such as "I should have cancelled before I left" and "I'm out of luck". Super dissapointing to be treated like that. I've been a member for a few years now and at the very least I feel like I should be met with polite courtesy. There has been a bunch of gyms in my area sprouted up in the past few years and I stood by crunch and got family members to join. I will have 2 days back in the states which I'll be sure to cancel my memebership. Im just really disappointed in crunch and have no means of expressing myself beyond social media. I understand I can write a letter to cancel but was hoping for an exception and at the very least some courtesy when I call the gym and talk to a manger.
Doesn't reflect new crunch membership
While I can lookup class schedules, which is nice, I used to be able to check in to the gym using my phone, instead of carrying my key tag. However, when I cancelled my membership at the San Diego crunch (6 months ago) and joined a crunch in Tampa, there is no way to get the app to reflect my Tampa membership, so I can't use it to check in. It still says I am a San Diego member, and it can't be changed on the website either. Individual gym employees have no idea how this works, and neither did people from corporate. I submitted a web request which said I would get a response to in 48 hours, but months later still no response.
Functional with clunky interface
The app does everything it is supposed to. I can check in, find clubs, find classes and reserve spots in classes, and see how many times I went to crunch. However, the interface feels a bit awkward and amateurish. At time the app is slow moving.
- Category: Health & Fitness
- Updated: Apr 04, 2017
- Version: 4.8.2
- Size: 16.5 MB
- Language: English
- Seller: IdeaWork Studios, Inc.
- © 2017 CRUNCH LLC
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.