iPhone Screenshots

Description

A mobile service request application to provide Coinmach and ASI customers and their residents the ability to submit a request for machine or laundry room service. This application uniquely allows you to use a barcode scanner to automatically input the machine ID and information.

Application Features:

• Automatically creates service dispatch, accelerating service repair time.
• Use the barcode scanner to automatically read and populate the machine ID, or manually add the machine ID number (located on machine license plate).
• Automatically identifies the type of machine needing service and the location for fast accurate routing.
• Customize your request with the specific machine issue menu.
• Request notification of service completion either through email or text message.

What's New

Version 2.4

Rebranding and minor issue reporting fixes.

Ratings and Reviews

2.6 out of 5

9 Ratings

9 Ratings

Simple & Effective

Powrfulkatrnka

This app works very well with the washers in our residence hall. This app makes reporting issues fast and easy and I no longer have to have my laptop with me to submit issues.

Response time is also very quick from our responding vendors.

Simple and effective

imnotafraidofyou

No more writing down machine numbers and calling for repairs! Scan the barcode on the equipment and select the service problem. There is also the ability to add comments. Repairs are made very promptly. I recommend this app to all the neighbors I see in the laundry room. BUT For refunds I still use the website.

Needs refund requesting

Jentropy

I want to be able to add a refund request to service reqs, because I am usually losing money when I'm reporting a machine problem.

Most residential laundry rooms are in basements and low-signal areas in my experience. It'd be good to be able to save reqs for later, or add "favorites" for machines regularly used for easy access.

It'd also be nice if the machines worked well enough that I wasn't constantly needing repairs and refunds, but hey. What's $1.50 for a wash or dry if it's not an endless headache?? lulz.

Information

Seller
Coinmach Corporation
Size
4.5 MB
Category
Productivity
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© CSC ServiceWorks
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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