Radar Schedules 4+

Fixable ?

I’m the employee of the company that uses the app and when I first started working and using this app it was totally fine once the new update came in I couldn’t see my schedules on anywhere but the roster. Not under my schedule, availability, manage my shift, or at the dashboard. The GM and DM have tired many things with me to fix it, deleting me from the system ( fire and rehire), me deleting the app and reinstalling, nothing works. It’s an great app but the amount of time for me to find if I’m scheduled for a day or not is extremely annoying because I would have to slowly go through the roster of each day and find my name and the time. The app works for everyone else and I know it’s not my phone becuase I have went online as well to see if I can see it there but nope so something is either wrong with my account or something....
I am contacted the support team multiple times. After emailing back an forth for maybe only 3 times I stopped getting responses. I know apps are hard to manage and it can never be prefect with the technology but I don’t really the effort in maintaining.

Good but could be better

This app is generally convenient to use, after reading other reviews I understand that creating an app is difficult and there are always going to be little kinks to get out. My biggest problem with this app is that the little red bubble that appears on the app when on the home screen doesn’t disappear even if you’ve opened the message or don’t have any. For example (and this keeps happening over and over), I switch a shift with a coworker or they’ll pick one up...it says I have a message, I click on the “messages”...it says you do not have any recent messages. Yet time and time again that little red bubble shows up after some time and in the app it keeps thinking I have messages. This is extremely annoying for people that actually read their messages, emails etc. to get rid of that little red bubble (on any app). PLEASE FIX.

Developer Response ,

Hello,

Thank you for reaching out. This sounds like something our Client Services team may be able to assist you with. Please reach out schedules@compeat.com and someone from our team would be happy to assist in getting this resolved.

Thank you,
Tess Hack

Functional yet seems unfinished

Hot schedules is preferred but I like this software just fine
The messaging system needs a different interface
The time availability and request off sections could be better there seems to be a conflict with repeating days and just days you need to ask off for in advance for whatever reason you need
Look at the hot schedules version and use a similar interface but improve upon it
There should be a mark all as read in the messaging system because sometimes messages pile up and they're old and because you haven't clicked them they are showing unread
But they're usually short and you can read them from the menu
Mark all or specifics as read would be great
There also seems to be frequent failures in the software when performing tasks
Otherwise it is functional it just needs more work
I mean no dis
But it's true

Developer Response ,

Thank you for your review. We are often looking to make improvements to our application and your feedback is appreciated.