Great Southern Bank Australia 4+

Credit Union Australia (CUA)

    • 1.8 • 5 Ratings
    • Free

iPhone Screenshots

Description

Do your banking anywhere and at any time with the Great Southern Bank Mobile Banking app. Check your balances, schedule payments, pay bills on the go, and use PayID to send and receive money using a mobile phone number or email address instead of remembering a BSB and account number.

Security features:

• Change your password after you log in
• Reset your debit card PIN
• Fingerprint login and Face ID on supported devices
• Lock your debit card temporarily if you misplace it

Other features

• The Vault allows you to hide your savings account to help you reach your savings goals faster
• Activate your debit card
• Search pending payments and transactions
• Add and delete scheduled payments
• Delete payees and billers
• Add your debit cards to your Apple Wallet and use before the physical card arrives
• Make fast payments using the New Payments Platform (NPP). Transfer funds in under a minute between participating Osko financial institutions [1]
• View interest rates for home and personal loans
• View your loan redraw amount
• Contact us via phone or email

More features at www.greatsouthernbank.com.au/digital-banking/mobile-banking

Note: For the best possible experience, we recommend using the app on your iPhone.

Getting started
Download the app and click the ‘Register’ button on the login page.

Alternatively, you can register online at www.greatsouthernbank.com.au/ob-register, call us on 133 282 or drop into your local branch.

If you’re already registered for digital banking, simply download the Great Southern Bank Mobile Banking app and you’re ready to go. The first time you log in you’ll need your existing Great Southern Bank customer number and password. After that, you can save your details securely.

Important Security Information
Great Southern Bank Mobile Banking provides the same high level of protection as our online banking service. To stay secure, we recommend that you:
• Keep your password and customer number secret
• Always log out once you’ve finished your banking

Remember, we will never send you emails, SMS messages, or call you to ask for personal information such as your customer number or password. If you receive any suspicious communications, do not respond or click on any hyperlink or attachment included in the message, as it could be an attempt to obtain your personal information or fraudulently access your account. If you’re in doubt, please call us immediately on 133 282.

Important Information
Your use of the app, and any specific products or services that you may access using the app, is subject to our Terms & Conditions. Before downloading this app, please read both the Terms & Conditions and the security tips – available at www.greatsouthernbank.com.au/security-tips

Any reference to digital banking in the Terms & Conditions also applies to the use of this mobile banking service. By clicking download and installing, you agree to the Terms & Conditions.

The Great Southern Bank Mobile Banking app is provided by Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959, AFSL and Australian Credit Licence 238317. This is general information and does not take into account your objectives, financial situation or needs. Consider whether this service is appropriate for you before deciding to download the Great Southern Bank app.

Apple, Apple Wallet and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

[1] Refer to New Payments Platform and Osko NPP Terms at www.greatsouthernbank.com.au/npp-terms.

There’s no fee for accessing your Great Southern Bank accounts using our mobile banking app. Mobile network provider charges may apply. Access is subject to availability and maintenance, refer to our website for more information.

BETA operating system software is not supported by Great Southern Bank, please refer to our Terms and Conditions.

What’s New

Version 7.7.3

We have been busy improving your mobile banking experience. The latest version of our mobile banking app includes:

• Great Southern Bank product pages – you can seamlessly browse and apply for a wide range of banking products right from the palm of your hand.

• Some small bug fixes and improvements to the user interface.

If you encounter any problems, kindly delete and reinstall the app.

Ratings and Reviews

1.8 out of 5
5 Ratings

5 Ratings

Jp1066 ,

Still Buggy

This app even after the Feb 2021 update is still a woeful underperformer. An example would be its inability to remember your payees unless their name starts with the letter ‘A’. No seriously. Also, does not keep the history of your payments so good luck to you trying to show payments or tracking down a purchase.

Cannot delete payee or edit the information so if you entered payee information wrong and need to remove it then too bad you will need to enter a new payee and keep the old one which increases your chance for error.

It is not as functional as the NAB app.

Developer Response ,

Hi Jp, sorry that you’ve been having this experience with the app. Are you able to give us a call on 133 232 so we can understand this issue more? I’ve passed on your suggestion of deleting and editing payee information to our Digital team for inclusion in a future release. We do currently have this feature in Online Banking which you can access from the CUA website. Thanks, the CUA Team

EmoJulia ,

The app works great

As of Feb 2024, this app does what it needs to do and works fine for mobile banking. It could have more functionality to compete with other banking apps (commbank, nab, etc), but there’s nothing wrong with it and you can do everything you need to do (transfer, pay, etc). Their feature that lets you hide your savings from yourself is helpful, too. Not sure why there’s so many one star reviews!

crumycat ,

Worst Banking App!

Recently had to remove the app and install it again simply because they changed their name!

Developer Response ,

Hi, sorry that you had this experience with the app where you needed to delete and re-install the app. If you have any further issues at all, feel free to give us a call on 133 282 and we can look into it further for you. All the best, the Great Southern Bank team

App Privacy

The developer, Credit Union Australia (CUA), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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