Dallas 311 provides access to non-emergency City Services 24 hours a day, 7 days a week.
Use this application to report graffiti, weeds, and other problems to the city.
Minor release with bug fixing
Ratings and Reviews
Most difficult app to use
This is by far the most difficult app to use. I do t even want to waste my time with explaining. I’ve already wasted too much time trying to navigate the app.
Old version was better
Please go back to the previous vendor. This one is way too complex and is missing many service request types e.g. broken water main or traffic light flashing.
Royal Pain Now
UPDATE: You all finally updated it today, yet you didn’t bother resolving any of the issues we have taken the time to post in regards to. So to sum it up, you all could care less.
Now when I see potholes, I simply do my best to dodge them and continue on. There’s no use pulling over and wasting 10 minutes of my time, trying to report them on the now complicated 311 app. The streets are becoming more of an obstacle course and can only assume it’s because less folks are taking time to report these things. When I see flashing inop traffic signals, same thing, I just continue on. Seriously, it’s a royal pain to report these things through this app now. So why should we even bother? The positive reviews must be coming from the app designers and/or city employees.
With Family Sharing set up, up to six family members can use this app.