Dayforce 4+

Better than not having a scheduling app

I can check my schedule from anywhere at any time. I used to have to be at work or call during business hours to get my schedule. I also like that I can check it on my lunch break from to see exactly when I clocked out if I forgot to notice at the time. And I no longer have to sift through a stack of schedule requests to see if my has been approved or denied yet. The only reason I took off a star is that If I clock in a second before or after my start time (say 8:59:59 or 9:00:01 if my start time is 9:00:00, I get a message that I am either too early or late. So it’s virtually impossible to punch in without a digital scolding. The time clock doesn’t show seconds so you can’t even try to time your fingerprint verification to the second. It’s not like we get in trouble for it but it’s sorta annoying and completely defeats the purpose of the notification. Seems like a pretty dumb oversight on the part of the people who made it.

Major foundation flaws

We’ve have been using this app to clock in, clock out, and do a labor transfer in order to be compensated under the correct pay. The first of many infuriating problems with this app is that this app is really inconsistent and unreliable when you wanna do anything with your time clock. Whenever I or any of my colleagues want to clock in, clock out, start or end our lunch, or even labor transfer we are 95 percent sure that we are going to be hit with an error. What frustrates me even more is that the app doesn’t even tell what the problem is instead it just says “An unknown error has occurred” this frustrates me so much because even the app doesn’t know why our time clock interactions isn’t going through. Another major flaw is the labor transfers and the timesheets. My job especially, in my position, we must transfer between two different pay rates and looking at the time sheet it doesn’t even say our transfers went through. So either the timesheet or the labor transfer is not working properly and this may affect my pay. At this point I do not recommend this app. The desktop version is better than this and the desktop version doesn’t hit you with errors and works all the time. I’ve completely stopped using the features the app was made for since it doesn’t work and just use it to look at my schedule and that’s it.

Developer Response ,

Greetings,

Have you tried a more recent release? This review is 2 years old and 7 major versions old. We would be interested in your feedback on the new version of the timesheet.

Thanks

Not reliable enough.

Constantly refusing the set password, it’s saved to my keychain and my keychain isn’t wrong, so I end up having to do the whole resetting password process all the time. The app locks me out of my account for “repeated attempts”, which I think is only 3 times? Forces you to make a password that can’t be one you’ve used before and meets all their “security requirements”: capitals, letter count, number etc. Meaning when I try to sign into Dayforce on a work computer, I’m never gonna remember the new password. And often the reset link I’m emailed doesn’t work and just displays an error message. These security measures are over the top and unnecessary for a scheduling app. If you want to add extra security procedures and password requirements to view paystubs and tax info in part of the app that would make sense- but I should NEVER be locked out from my own work schedule.
It’s frustrating when you’re in bed at night and all you need to do is check what time you’re scheduled the next day, but instead you’re playing the make-another-obscure-password game and/or locked out of your app. Guess I just don’t get to know what time i’m supposed to work in the morning! Thanks for the added anxiety before bed for the hundredth time.