All your customer feedback in your pocket. With Delighted for iOS, you can securely sign in to your Delighted account and access all your feedback from anywhere.
• At a glance, see your current NPS, CSAT, CES, or 5-star score
• Easily scroll through all your feedback
• Live updates so you'll always have your most recent feedback
• Understand your score breakdown with the score bar
• Tap any response to see the full detail of a response including the score, properties and notes.
• Add notes to any response to record follow-up and keep a record for your team.
• Quickly share responses with your team to take action
• Sign in with your existing Delighted account
• Fully supports users with 2-step security turned on
Bug fixes and improvements.
Ratings and Reviews
Was expecting more than being limited to just the last 30 day NPS score. No filtering of responses - just one endless scroll of survey feedback. App very lacking and undoubtedly recommend accessing account through mobile web instead.
Great! Please add tags.
Great to have this with me everywhere I go. Please add the ability to tag survey responses from the app.
Access to my critical customer data on the go
I love using Delighted to survey my customers and track their health via NPS. Unfortunately if a customer reported an issue in the survey, I wouldn’t see it if I wasn’t on my laptop. Now I can check on surveys and see my overall score at any time. Data syncing seems to work great and I can even submit comments to track customer follow-up with my team members. Thanks Delighted- this is an awesome app!
With Family Sharing set up, up to six family members can use this app.