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Dell Quick Resource Locator

By Dell Inc.

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Description

Winner of the American Web Design Award, and the Red Dot Product Design Award, you can access Dell server and networking service information now.

Use the Quick Resource Locator (QRL) to get immediate access to extensive system information and detailed how-to videos using your smartphone and a model specific QR code on Dell PowerEdge servers, Networking Switches, and the latest Dell Precision Workstations. Be more efficient and effective managing your data center hardware with the information you need, when you need it.
The Quick Resource Locator gives IT professionals the power to do more!


Key features
* Step by Step service videos for system components
* Software setup videos for networking switches
* Searchable Owner’s manual formatted for mobile viewing
* LCD error code look-up tool
* Service Tag look-up tool providing warranty and original configuration details
* Intelligent search feature for all support content
* Direct link to contact Dell support
* Data center and Campus network training information and registration
* Embedded QR scanner
* System electrical overview
* Product details
* System icon legend

What's New in Version 1.0.3

Fixed QR code scan error on some systems.

Screenshots

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iPad Screenshot 1
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Customer Reviews

Service Tag lookup not intuitive

I am a consultant/engineer. I service many servers and businesses. I tell people all the time to replace their servers and computers and their first question is... how old is the one I've got?

This tool would be great if I could just plug in the ST quickly of an old server or computer and pull the age/ship/warranty info.

As it is now you have to go into a random product and then you can enter a ST. This doesn't make sense.

Is the app a promo tool for current gen products and the access to old equipment info is a happenstance? If so, this is wrong. The app should be a tool for persons managing new and old equipment and selling new.

Dell continues to miss the mark on making their information open and useable. I hope this app gets a rework and a new consideration.

Come on dell

Get your gadgets working.
Doesn't work for me.

Good, but incomplete attempt by dell

Installed app because wanted to lookup service tags and (in the AppStore description) it appeared to simply scan the service tag barcode for access to warranty info/original hardware configuration info/manuals/error code info/etc...it does not work this way...it only works with some products that have a QR code. The only way to do a service tag lookup is to select a random product (I selected a poweredge server) and then select service tag lookup. The service tag lookup should be the very first thing that a user encounters in a dell app of this nature, but it is awkward to accomplish a svc tag lookup because of the design. Love the info that appears for the server section in that it provided internal and external info, videos, diagrams.

Product selection is not complete and lacks consistency across the various product lines...I don't really care about consumer-targeted products, but this app shows three Inspiron laptops instead of even one latitude laptop...and only shows precision workstations instead of Optiplex desktops...venue 7/8 instead of venue 11 and latitude-based tablets, etc.

Dell has a neat concept, but it just seems partially finished. Uninstalling.

Dell Quick Resource Locator
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Productivity
  • Updated:
  • Version: 1.0.3
  • Size: 2.7 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: