Screenshots

Description

DFCU Mobile™ puts 24/7 account access in the palm of your hand. Use DFCU mobile to easily and securely manage your DFCU Financial accounts anytime, anywhere. Check your account balances, deposit checks, transfer funds, pay bills, find the nearest branch location and more.

You must be enrolled in DFCU Online to use this app. To enroll, launch the app and choose “New Enrollment” (located below the Log In button).

DFCU Mobile provides:

•A consistent, intuitive and secure experience.
•Access to your account balances and history.
•Funds Transfers between your accounts and those of other DFCU Online users.
•Mobile Deposit.
•Expanded eDocuments Center including statements from as far back as 7 years.
•Messaging which allows you to securely communicate with us electronically.
•Customized alerts you can set to notify you by text, email, and phone about important account information.
•Touch authentication for Touch ID-enabled Apple iOS devices.
•Face ID authentication for Face ID-enabled Apple iOS devices.
•Faster log-in through your updated app.

What's New

Version 4.1.5406

Improved performance
Bug fixes

Ratings and Reviews

4.6 out of 5
1.3K Ratings
1.3K Ratings
FHMichigan

Recently frustrated

This is a good app. Recent changes to the endorsement (for mobile deposit only...) have apparently caused issues, because my mobile deposits are rarely accepted anymore, even though I used this feature regularly and never had issues before. Sometimes on the second or third try, sometimes not at all, and have to take checks to the branch. Member services has not been helpful, they state that my photos are cut off, even though that’s not what the app shows. I’ve been very careful with lighting, background, etc, and centering check in the window with space around it.
This is super frustrating and a big waste of time, waiting to see if I get the email that says my deposit was rejected after the app shows its accepted.
iPhone 6 updated to IOS 11.

Developer Response

Images of checks submitted through Mobile Deposit are available for 30 days from the date of deposit by clicking on Services > Activity Center > Deposited Checks. For more information regarding image requirements, please call us at 888.336.2700.

ROSEGIRLLLLLLLLLLL

Issue resolved 👏 - Lost functionality after swapping devices

Update: I received a message some time ago from the App developer saying issues were resolved. In fact they have been for some time and my issues have been resolved. Thanks App developer person! Everything works as it should now. Upgrading 2 star review to a 5 star review.

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App worked fine 2-3 weeks ago on my iPad including Touch ID. Got a new iPad and downloaded the app and now it won’t let me add the Touch ID feature at all because it says there’s an error with the login info. Also, the only account it will allow me to check is my interest checking. All others say there’s an error when I try to access them. Called DFCU to see if they were aware of issues and they said no. I am able to login manually, but after that it’s a flop.

P.S. All app functions work fine on my iPhone 7 Plus.

Developer Response

We are sorry to hear you are having issues. All functionality should be available on an iPad running iOS 9 or later. Please call us at 888.336.2700 so we can work together to resolve these issues.

RickD2005

Unsuccessful

I gave up on this app about a year ago but thought I'd try it again. Used it last month and it worked well. However, today when I tried the potentially convenient "mobile deposit" feature, my submission couldn't be processed because of (check) image issues - same as last year. I ensured that I had the current app update, retook pics of the check and tried submitting it a few more times but to no avail. When considering the amount of time taken including writing this review, it's just quicker and less frustrating to visit a local branch. I generously gave it a three star for good intentions.

Information

Seller
DFCU Financial
Size
32.8 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
Copyright
© Authorized by DFCU Financial: Copyright 2012
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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