Managing your Direct Express® Debit MasterCard® card made easy. The mobile app provides a convenient and safe way to manage your money securely from your mobile device.
The mobile app is free for Direct Express cardholders and offers a variety of benefits related to your card, including:
Manage Account(s) – Check your balance, view transactions and deposits and set alerts
Locate – ATMs and cash back locations
Learn – Discover ways to use your card and earn chances to win cash prizes
1. Security enhancements done for communication.
2. Improved co-ordination in terms of session management.
3. Improved Login performance by reducing the login time.
Ratings and Reviews
Wrong sms number for email notification!?!
I tried to set up an e-mail notification for when deposit is available and get a message that is a wrong sms! Not sure what is going on, sms applies to Text massages which there is usually a charge unless you have unlimited.
I wish I was allowed to save it as a pdf & or allowed to print it, both features would be nice. Both those features are available on iPhone however are blocked by app.
Other than the above issues, the app is easy to use, clear & lean... works nicely, I like it.
I can’t set up a phone number or email
Every time I try to set notifications up for deposits and low balance to where I can get a text but it says I have the wrong email? So I try my email then it tells me I have the wrong sms number?? then I try phone call and it’s still telling me I have the wrong number??? I have the right number in but the app is mistaking it for something else? I have no clue but this would help me out a lot to have this feature on this app... please fix
The app keeps telling me my card number I entered is not recognized,my security password is invalid! It was working fine a few days ago and now I can’t log into my account! I uninstalled and reinstalled the app and nothing’s working! I called customer service and they said they can’t find my account in the app and they put in a service ticket but the people won’t get to me for 5 days! Whatever you guys did to the app fix it and put it back the way it use to be please!! As I’m reading the other reviews it seems like something similar is happening to everyone! I’m rating this app zero stars but I’m forced to put one!!
With Family Sharing set up, up to six family members can use this app.