Description

Get free answers and instant help from more than 140,000 top doctors from your phone or tablet. You can also pay for a virtual consult by video, voice, or text chat with a primary care doctor 24/7 or schedule a virtual visit with a doctor of your choice. Simple access to instant healthcare from real doctors.

HOW IT WORKS

SEARCH CONTENT from over 2.6 million doctor-answered questions and 700,000 topics and articles across over 850 conditions.

ASK A QUESTION for free to our network of 140,000 doctors and receive a confidential answer, usually within 24 hours.

ASSESS SYMPTOMS using Dr. A.I., world’s leading, artificial intelligence-powered symptom checker and receive personalized recommendations and care guidance.

SEE A DOCTOR immediately in real time by video, voice, or chat, supported by doctors across 147 specialties. You can also get prescriptions or make appointments.

GET A TREATMENT PLAN from a doctor with interactive care guides, reminders and notifications, follow-ups, and referrals.

BUILD YOUR HEALTH PROFILE with all your health data in one place, including medical, treatments, prescriptions, labs, wearable devices, and doctor visit notes - and it all works together to provide a more personalized experience.

WHAT PEOPLE ARE SAYING

New York Times - “The App That Saved 10,000 Lives”

PC Magazine - "The next time you have a medical question… try asking the doctors on HealthTap."

"Best application ever. Amazing to see top doctors volunteer their valuable time and expertise to give free useful tips on both medical and wellness topics. Huge thanks to these tens of thousands of super bright big hearted docs!"

"A social network at its best: 3 answers in 3 minutes from 3 doctors…."
"[HealthTap] literally saved my life! HealthTap is the one app you MUST have on your mobile device - just-in-case!"

What's New

Version 7.6.0

This update includes performance and functional improvements, including:

• New home page design
• Improved sign up flow
• Various bug fixes and performance improvements

Thanks for all your love and helpful feedback! Please keep it coming :)

** If you found the service helpful, please consider using those extra few minutes to review our app. **

Ratings and Reviews

4.3 out of 5
373 Ratings
373 Ratings
ittybittykabob

Accessible healthcare

It’s been about two years now since I have started using HealthTap. I don’t have health insurance and seeing a psychiatrist is so affordable with the app. I mainly use this app for psychiatry and I have yet to find another medical app that’s as affordable. I have also experienced great customer service. I have reached out to them multiple occasions with different issues and it’s always kindly and reasonably solved. I believe HealthTap has two types of subscription. I’m subscribed to one of them. The app isn’t perfect and depending on how you use it, you might not be as satisfied as me. I see it improving over the years though and they have added new features. As of now, I’m definitely going to continue using it. Thanks HealthTap for making healthcare more accessible!

SimplyMsD

Helpful, but...

...the Symptom checker part of the app is awful and has been for quite some time. Each time you attempt to add a symptom, the HealthTap symbol circles, as if “working” for 30 secs-several minutes...for EVERY symptom! I got up to 30 symptoms (yes I have that many) and it wouldn’t let me add anymore. (Getting to 30 symptoms took me over 45 MINUTES due to the “working” symbol. THEN I finally just hit the button for “Results”...(there’s that stupid symbol again), but did nothing (asking me to add another symptom...but I couldn’t bc 30 is max. So I tried “Results” again...(WORKING HEALTHTAP SYMBOL)...then back to the “Add a symptom page”. In other words, I wasted an hour of my day today for nothing more than to add to my frustrations, anxiety, irritability, and depression!!! Thanks HealthTap!!!

Developer Response

Hi SimplyMsD. Thank you for taking the time to share your experience with us. I'm sorry to hear you did not receive the help you needed due to the performance of our app. Our team has been made aware of your experience and is working to improve our services. We would love to hear any other feedback you'd like share. You can reach us at support@healthtap.com. Thank you- The HealthTap Team

@amandadukephotographyy

Awful Service

I just paid $44 for an appointment, the call was “dropped” mid consultation and the number I was given to contact the dr to complete the consult was disconnected! I called customer service and the tech support dept was the only dept available. She said the dr closed the consultation out and I’d have to pay for another consultation. Of course I pitched a fit and she said, well I can issue a refund, but it’ll take 4-5 business days to process. Are you kidding me?!?! I said isn’t there some way you can just give me another consultation? Not unless I pay again! Ok, that’s ridiculous!!! She said she’d try to call the dr but there’s no guarantee they’ll respond to her since it’s a holiday. Well ok, maybe if you can’t promise service on a holiday you shouldn’t offer services on holidays!!! So frustrating. I’m still sick and no meds!

Developer Response

Hi amandadukephotographyy. Thank you for taking the time to provide valuable feedback. I'm sorry to hear that our service did not provide the help you needed. We take your feedback very seriously. We have reached out to you to help resolve this matter and look forward to providing great service. If you have any other questions please contact us at support@healthtap.com. Thank you- The HealthTap Team

Information

Seller
HealthTap
Size
320.8 MB
Category
Medical
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
You must be at least 17 years old to download this app.
Infrequent/Mild Mature/Suggestive Themes
Frequent/Intense Medical/Treatment Information
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Unrestricted Web Access
Infrequent/Mild Sexual Content and Nudity
Copyright
© 2018 HealthTap Inc
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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