IronCityDelivery.com.com works with a team of professional "mobile waiters" are revolutionizing the way people eat, allowing the convenience of having your favorite restaurants delivered directly to your home, office, or event or making placing pick-up orders quick & easy. Until recently, people who wanted food delivered other than the traditional Chinese or Pizza have had to pick up themselves. For occasions where people needed to feed a large group, the options were limited unless you wanted to pay a huge premium to have a professional catering service handle it. Doorstep Delivery now allows people to get what they want (select from their favorite restaurants), where they want (home, office, hotel, event, beach, hospital...), when they want (order now or place for future delivery), and how they want it (delivered, picked-up, dine-in).
IronCityDelivery.com.com has taken a concept, created a system, tested that system, improved upon that system, then tested that system and improved upon it some more. IronCityDelivery.com.com knows that to be the best, involves the ability to adapt, change, and listen to our customers. It is only recently with breakthroughs and affordability of technology involved in the Restaurant Marketing & Delivery Service industry that this type of business has been able to thrive and offer everything previous companies have failed to deliver. Our motto is “Craving? Get it Delivered!” and we will continue to deliver on our promise for as long as we exist!
Iron City Delivery serves the Birmingham, AL area.
Ratings and Reviews
Don’t waste your money
Wish it was possible to give 0 stars. Complete joke of a business and waste of money. Do yourself a favor and bypass to the next deli every service as I will be doing myself. And from reading some of the other reviews I’m not alone. Ordered a delivery about 3 hours in advance of the delivery time. Received email and text confirmation of when my order was actually placed at the restaurant right after they opened. The restaurant also called with a question regarding my order immediately after, which also let me know they had received it. Next update I got was when the driver arrived at the restaurant to pickup my order which was already 20 minutes after it was scheduled to be delivered. Food finally arrived over 45 minutes late and after my scheduled lunch time had ended. I gave a coworker the food as I had already returned to work and had to be reheated due to having been prepared so long. I emailed a complaint and was told the food shouldn’t have been cold as the drivers all deliver with insulated coolers and pawned my complaint to someone else. Now it’s been over 4 weeks since the complaint, I’m out over $40 for a lunch I didn’t get to eat, and customer service here is a joke. Save yourself the money and time and keep scrolling past this service.
Just don’t do it!
Tonight was my second time ordering from Iron City. The first time my order took two hours. Tonight, my order was delivered 15 minutes before the 1 hour delivery time so I was pleased until I looked in the bag. I ordered 3 meals and only 2 were in the bag. I checked the ticket stapled to the bag and one of the meals was left off the order. They charged me for it though. I called Iron City and held for 5 minuets before someone picked up. Explained the problem and was put on hold for 10 more minuets. He said they had to "find another delivery driver" to pick up the rest of my order. I was offered a refund of $3.00!!!! After waiting 1 hour and 15 minutes, the manager of the restaurant the food was ordered from called me to say that Iron City never picked up the reorder and offered to deliver it to me himself. Thank you Jim N Nicks! You didn’t have to do that. Iron City I will never use your service again and I will warn everyone I know.
If it would be possible to give negative stars, I would. Iron city delivery took well over two hours to deliver hour food, and the food was terrible. We called multiple times and kept being told "15-20" minutes. That food arrived an hour and fifteen minutes after the scheduled delivery time. Because of this, the food was cold, the fries were soggy, and the delivery driver didn't even say anything. This company is terrible. Dont give them your business. Use Waitr or TakeOutBham instead. They are so much better, actually respond to complaints, and will make sure the driver will contact you if there's an issue. Iron city delivery's customer service is outsourced to a person and company that doesn't know who they are working for or what they are doing. Spend your money on other companies that deserve it much more. Iron City delivery is actually garbage.
With Family Sharing set up, up to six family members can use this app.