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DoubleDown Casino is intended for players 21 yrs+ and does not offer “real money gambling” or an opportunity to win real money or prizes based on the outcome of play.
Playing DoubleDown Casino does not imply future success at “real money gambling.”
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Ratings and Reviews
Best Slots Games, not the best payouts
DD really does have the best, most realistic games, many of which are actual games from real casinos that I’ve played in, which is why of all of the slots apps available, I play this one the most, and it’s the only one I will spend money on chips for.
Now the downside: Some of the lates NEW slots that invite us High Rollers to preview them have the worst payout ratios. The latest one is Solar Disc, which has amazing graphics and cool effects, but when I’m spending upwards of 500k per spin, I expect that over a period of an entire week I would hit the bonus game at least once, but it still hasn’t happened. Also, when the solar flare comes on and turns so many symbols into Wilds, I expect it to be a bigger win, but so far even when most symbols are wild, i barely get a little more than my bet back on that spin. This happens so many times on new games, and I would think that if DD is wanting me to preview the game and recommend that my friends play it, the game would at least have some really fun payouts. These games can be so disappointing. But, just in real life, the house has to stay on top, and since the games make me feel like I’m playing in a real casino, I will continue to come back every day. Because overall, DD is the most fun of all casino apps.
What’s wrong with the Zorro app? I opened DoubleDown did my feee spin and that brought my total $24,000,000, I wanted to play Zorro and so went to the game and picked 10,0000K to plat, when I did the first spring, it took my chips down to around d $6,000,000 or so, so I’m thinking I placed the worn bet and it went down to $2,000,000. There is something drastically wrong here because the “K”. Or ally equals thousand, not million. Someone needs to go I. And quickly fix this Program because something is drastically wrong.
I went to the Help app to try and contact the site techs and although it gives you various things to submit a ticket on for help, errors in the way the app calculates and takes your bet IS NOT ONE, and you cannot submit a ticket on your question or talk to any tech support because there is none. You just lose your coins and that’s, that. Don’t play Zorro, it will eat your chips, not give you any winnings and no one or no contact information is available to assist you. There is no “Other” question field where you. An write in your problem and get an answer. Someone handling the DoubleDown app needs to look into this problem, For all reasons in the universe, as far as I know, $10K equals $10,000, NOT $10,000,000 Million)!!!,!
Developer Response ,
Thank you for your feedback and I'm sorry to hear of any frustration caused by this.
For bet levels in some of our games, total bets start at 10K and go up to 60,000K. The "K" shown in the bet amount indicates thousands. In The Legend of Z, when you have a total bet of 10,000K, this represents a total bet of 10,000,000 chips. If this was confusing to you, I apologize.
Additionally, I’m sorry for any difficulties you had with reaching our customer support team. The DoubleDown Casino team is here for you 7 days a week. I’m happy to see that you were able to reach our help center and browse our library of support content. As a reminder, you can find this material from within the iOS mobile app by tapping the three parallel lines in the upper right to open the Options menu. Next, tap the HELP button located in the bottom right corner. From within our help center, you can create a support ticket by tapping the large + icon in the bottom right corner and then Contact Us. You can always email us as well at: email@example.com
Make sure to visit our Facebook fan page for lots of FREE chips and keep an eye out for NEW slot games being introduced all the time!
Be warned, be warned. 1 billion lost fast, they turn off winning and give nothing back
Be warned. They turn the winning on and they turn it off. These are not random win games. It is a business and they take your money, and give nothing back..except, a little pleasure in winning. however. They turn winning on and off. For me it’s mostly off. How can they keep taking my money like that, and not give anything back? Example Mystical Mermaid. The bonus feature uses a treasure chest on the first reel.. but it vanishes from off the first reel. So, How can you get a bonus when the key symbol you need to win is missing? I bought $600 million chips. In one turn it jumped me to 1.1 billion. From then on, It was down down hill continuously from there. No jackpots, no wins, just took and took and took. Bet 1 mil, win 200k, which means I lost 800k.. bet bet bet, lose lose lose, bet, 1 mil, win 200k lost 800k.. constantly lose down.. the only time you win, is right after you buy chips. For a couple minutes. Then they turn off the winning. I even though to buy my chip jar. Lose lose lose. So be warned.. They turn on winning, they turn off winning. It is not random. It is not regulated like a real casino. The fun for me is winning. Not playing, but winning. I want to win, this game should try to give something back, instead of taking all the time. 1 billion dollars lost..piece of crap
Developer Response ,
Thank you for providing this feedback. I'm sorry to hear that you have been frustrated with the game at times. I know it can be disappointing to feel like you are on a prolonged losing streak.
I want to assure you that each and every game outcome is completely independent. The odds are always the same and do not vary based on factors such as prior outcomes, time of day, Diamond Club tier or purchase history.
I hope this information helps you continue to enjoy DoubleDown Casino. Please also enjoy all of the free chips we provide through our various features and promotions!
If you have any other questions or concerns please reach out to our Customer Service team. You can reach them directly at firstname.lastname@example.org and they are always available to provide personalized service.
- Double Down Interactive LLC
- 48.5 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Portuguese, Spanish
- Age Rating
- Rated 12+ for the following:
- Frequent/Intense Simulated Gambling
- © 2019 DoubleDown Interactive LLC
- In-App Purchases
- Ante-Up Pack $7.99
- Rookie Pack $2.99
- ALL IN Pack $99.99
With Family Sharing set up, up to six family members can use this app.