Description

Getting your daily dose of Dunkin’ just got a whole lot easier. The new Dunkin’ Donuts app has DD Perks with rewards & loyalty offers, gift cards, On-the-Go Ordering with mobile pay, menus & nutritional facts & store locators.

The smart menu & store locator to keep you running throughout the day
Your favorite breakfast donuts are only a tap away. Satisfy your cravings and find where to pick them up with our store locator. Browse our smart menu and nutrition tab on the app, with details about every Dunkin’ latte, vanilla donut, or Dunkin’ bagel you can imagine.

Get more Dunkin’ love with DD Perks and Rewards
Make every sip rewarding. Join the DD Perks Rewards Program for free and become a loyalty member. Receive a free beverage when you enroll, when you refer a friend, for every 200 points earned and on your birthday!
- On-the-Go Ordering
- Reward member benefits and loyalty offers
- Earn 5 points for every dollar you spend
- View your points balance and manage your rewards from your phone

On-the-Go Ordering with our Rewards Program
Place your Dunkin’ coffee order 24 hours in advance and we’ll make sure it’s freshly brewed when you come pick it up. Dunkin’ On-the-Go lets you pay for your morning donut and bagel before you're out the door. It’s a great way to start your day and a perfect solution for a midday pick-meup.
- It’s even convenient for night owls.
- Tap to order and pay on the way
- Save your favorites for easy and fast ordering
- Skip the line in store to pick up
- Go enjoy all that time saved

Customize your Dunkin’ favorites
There are over 15,000 different ways to order your coffee at Dunkin’. Browse our Dunkin’ coffee menu to add a touch of French Vanilla, Hazelnut, Caramel, Toasted Almond, Blueberry, Raspberry or Coconut. Don’t be shy and let us know if you want extra whipped cream in your latte. Simply tap the app to make your selection and we’ll package it for you.

Say it with donuts
Send a virtual Dunkin’ Donut gift card to any Dunkin’ lover, via text, email or iMessage. Or be a hero and grab a Box O’ Joe or munchkins to share with family and friends.

*The DD app gives exclusive Dunkin’ prices and promotional offers for our favorite times of the year — National Donut Day, National Espresso Day, National Coffee Day and more. After all, America runs on Dunkin’. Location and Notifications may be required to receive these promotional offers.
**Note: Language settings in English and Spanish.

What's New

Version 4.23.4

Various bug fixes and improvements based on your feedback.
Including easier navigation and some menu updates we know you’ll love!

***As a reminder, if you already have a DD Perks account, make sure you tap “Log In” when you open the app to login to your account.***

Ratings and Reviews

4.8 out of 5

258.4K Ratings

258.4K Ratings

Good idea. Bad execution

waxturtle7

This app is a great idea. It lets you order whatever you want from Dunkin' and skip the line. Just run in and get it, leaving all the other customers in the line wondering why they didn't order ahead instead of waiting in a long line.
HOWEVER, the actual execution of this app falls short of all the hype and promise. The auto reload function has been completely disabled, which in the long run has saved me money since I've stopped going as much. I have chosen a Dunkin' as my store for pick up but when I hit the confirm start my order button I noticed it defaulted to a totally different location. This has happened at least 4 times. I have ordered a 2 coffee order 15 min ahead and yet neither coffee was made when I entered the location (this happens more than not). I have received strange combos when ordering a turbo shot for an iced coffee. The turbo shot came on the side in a small paper cup. I have been told what I'm getting is what I ordered when I can look at the receipt and see they clearly messed up my coffee but refuse to change it. I have changed my go to location thinking it was just the employees at the store messing up my order. I can go on.
Instead I have chosen to use up my few remaining free coffee coupons and find a new way to get my coffee in the morning or any time of day.

App forces user to give up credit card info

zipperbug

My wife went to the closest location to get bagged coffee for home, and they didn’t have our favorite. I decided to try using the app to search nearby stores in order to find the next closest location with our favorite coffee. Much to my surprise the Dunkin Donuts app won’t allow customers to use any part of the app without giving up credit/debit card info. Unfortunately, because we buy several bags for ourselves and other family, this and rude staff at more than one nearby location has us discussing switching our coffee choice to a competitor.

The only answer to this is an all inclusive one. Many people have mobile devices, but don’t have credit/debit cards. Many others don’t want to give up their credit/debit card information for obvious reasons. Those customers should not be excluded from at least being able to shop their local stores.

The number and type of poor reviews about this app, and other customer service issues mentioned is a direct reflection of how disconnected Dunkin Donuts management is from their customer base. If they continue to fail their customers they will certainly join companies like Hardee’s/Carl’s Jr., Pizza Hut, etc. which are becoming dinosaurs due to their inability to effectively comprehend their customers desires.

This app keeps charging me twice when i reload my card!

Beachbl0nde

The app is great as far as being able to order and not standing on a long line every morning, especially for dunkin donuts with really slow employees. I no longer have to leave my house earlier and risk being late to work depending on the pace of the employee behind the counter and the amount of people waiting in line. However, when i re load my card through the app thats hooked up to my bank card it charges me twice! I always have to call my bank and explain to them so they can refund me. This happened again yesterday. Its about the 6th time they have over charged me. Now my bank is telling me to contact the app creator and they are not removing the double charge! Who ever created this app needs to fix this issue. For example, i hit add $10 to my card and i am getting charged 2 $10 fess from my bank with only one $10 charge available on the dunkin app to spend. On another occasion i added $10 and it only showed up as adding $4 on the dunkin card when $4 was not even an option! These quirks need to be fixed. I don’t like throwing money away and i am sure no one else does either!

Information

Seller
Dunkin' Donuts
Size
161.4 MB
Category
Food & Drink
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 4+
Copyright
© 2018 Dunkin’ Brands Inc.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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