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Dunkin' Donuts

By Dunkin' Donuts

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Description

It’s here! The official Dunkin’ Donuts® Mobile App. Not only is it built to make all your Dunkin’ runs easier, it’ll also get you connected so you can share the Dunkin’ love like never before.

PAY RIGHT FROM THE APP WITH A VIRTUAL DD™ CARD.
Use the app to pay for all your purchases. You can either add a plastic card or purchase a virtual card via the app. Simply tap the DD Card you wish to use and present the barcode to the DD crew member to be scanned, and you’re good to go. You can also manage and reload your DD Card right from the app.

DD PERKS.
Receive a reward for a free medium beverage for just signing up to the DD Perks Loyalty program. Earn points by paying with your enrolled DD cards and redeem your rewards and offers right from the app.

STORE LOCATOR.
You never know where or when you’ll need to make a Dunkin’ run. So if you find yourself in unfamiliar territory, fire up the store locator to find the nearest Dunkin’ and you’ll be runnin’ in no time.

SEND A VIRTUAL GIFT CARD.
Know someone who needs a little pick-me-up? Now you can send them a virtual DD Card via text message, e-mail and even Facebook.

BROWSE THE MENU.
Find products, as well as nutritional information for all your Dunkin’ Donuts favorites.

APPLE PASSBOOK INTEGRATION
Now you can purchase a virtual card via the Dunkin’ App and add it to your Passbook wallet.

STAY SOCIAL.
Become a fan or follower and catch all the updates from the official Dunkin’ Facebook and Twitter feeds.

Please note: Mobile payment is only good at participating U.S. Dunkin’ Donuts locations.

For Terms of Use and Privacy Policy visit:www.dunkindonuts.com/mobileterms..
© 2014 DD IP Holder LLC. All rights reserved.

What's New in Version 3.8.1

• Ability to purchase or load/reload a Dunkin' card using ApplePay
• Various bug fixes and user enhancements

iPhone Screenshot

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Customer Reviews

App is stealing money!!!

I've read several reviews today about this app stealing money when people pay through Apple Pay. I attempted a $20 charge through Apple Pay on my perks app to buy a gift card to be sent to a friend and I was told it was not completed. I look online at my bank account and what do I see a $20 charge is waiting for me, 😑☹ o thanks dunkin donuts! I call my card company and then who has me on the line while we both contacted DD and the lady said we reached the wrong department then we had the 30min wait which I couldn't do at the time. I sent an email. No response yet.

My issue is that DD has not resolved this yet. Obviously this is not an isolated issue. I feel that Dunkin Donuts is scheming on its customers. They are taking people's money quickly making profit on it by investing and gaining so by the time the refund you, if the ever do, they have made double the amount the charges you for. They try to discourage by having this 30 min wait, what kind of customer service is that. I may try to get this on the news and I feel that if people join together legal action could take place. I have to see if I could find a page where people are talking about this same type of poor customer dealings with Dunkin.

Also online I was told I could use my reload able gift card to buy other gift cards. I attempted and found out that was a lie! That's the read why I had to go through the Apple Pay. You guys need to really get a grip on your app.

Apple Pay grief

On January 7th, I too, had the problem with Apple Pay. My $10 was authorized reducing my available balance at my bank by $10 but not placing the money on the card in the app. During December I had used it successfully several times. It is painful as I have a low bank balance. I called Dunkin Donuts and after over an hour I reached someone and they gave me a courtesy $10 so I felt I earned minimum wage. The $10 hold was reversed 5 business days later. Today, Feb 1, I built up the courage to try again. I got the green checkmark but eventually the failure message. The $10 hold is again on my bank account. I have been Googling this subject. Sadly I am not an app programmer but in an Apple video to programmers they say that merchants can choose certain recommended pay processors or use their own which I didn't feel was being encouraged. Perhaps DD is "using their own". DD is a big company and this problem is bad for Apple Pay's reputation. I can't understand why it isn't being fixed.

Terrible! Steals $$

Cashier charged me for too many items. After I paid I noticed I was overcharged and went back. He said he couldn't because I paid with the app and that next time he would just "give me free food". This has happened more than one at more than one location. If you call the company to complain no one answers the phone and the wait time is 30+ minutes each time. The app does give awesome coupons and perks but most of the time the app is down or not functioning which means you can't access them!

All means of trying to contact customer service remain useless. Attempted to call the company through email and phone- they say it's at least a week for email and more than an hour on phone (at which point I was still on hold with no answer). Clearly they are disinterested in keeping clientele! So I will be spending my $$ from this point at Starbucks.

Terrible. I will just be hitting Starbucks from now on.

Dunkin' Donuts
View In iTunes
  • Free
  • Category: Food & Drink
  • Updated:
  • Version: 3.8.1
  • Size: 44.9 MB
  • Languages: English, Spanish
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

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