By Dunkin' Donuts
Open iTunes to buy and download apps.
It’s here! The official Dunkin’ Donuts® Mobile App. Not only is it built to make all your Dunkin’ runs easier, it’ll also get you connected so you can share the Dunkin’ love like never before.
PAY RIGHT FROM THE APP WITH A VIRTUAL DD™ CARD.
Use the app to pay for all your purchases. You can either add a plastic card or purchase a virtual card via the app. Simply tap the DD Card you wish to use and present the barcode to the DD crew member to be scanned, and you’re good to go. You can also manage and reload your DD Card right from the app.
Receive a reward for a free medium beverage for just signing up to the DD Perks Loyalty program. Earn points by paying with your enrolled DD cards and redeem your rewards and offers right from the app.
You never know where or when you’ll need to make a Dunkin’ run. So if you find yourself in unfamiliar territory, fire up the store locator to find the nearest Dunkin’ and you’ll be runnin’ in no time.
SEND A VIRTUAL GIFT CARD.
Know someone who needs a little pick-me-up? Now you can send them a virtual DD Card via text message, e-mail and even Facebook.
BROWSE THE MENU.
Find products, as well as nutritional information for all your Dunkin’ Donuts favorites.
APPLE PASSBOOK INTEGRATION
Now you can purchase a virtual card via the Dunkin’ App and add it to your Passbook wallet.
Become a fan or follower and catch all the updates from the official Dunkin’ Facebook and Twitter feeds.
Please note: Mobile payment is only good at participating U.S. Dunkin’ Donuts locations.
© 2014 DD IP Holder LLC. All rights reserved.
What's New in Version 3.5
• Ability to purchase or reload a Dunkin' Card using Visa Checkout
App glitches, poor support
A neighbor introduced me to the app and the perks program. We were in the drive thru line, loading the app and loading money onto a new card. It was very intuitive and easy. Using the scanner in drive thru made purchase more efficient and simple for the customer and the restaurant. The perks are nice to receive, especially for an everyday consumer like me. However, if you have a problem, don't expect to reach a live human through D&D customer support phone line. You will be on infinite hold. Email from the website and the mobile app isn't much better. After a week of trying to get help for a recurring payment issue, and accidentally deleting my card, finally a support rep contacted me. She found my lost balance and gave me free perks for inconvenience. There is still one unresolved issue and she's not responding to email and there isn't a different number to call. Additionally, today, the mobile app wasn't working and I couldn't access the funds on my card. If you're going to use the app, proceed with caution, and don't use a debit card for recurring payment.
Gotta know what ur doing
This card is very efficient if you know what your doing, when this was first introduced the company handed out cards that were pre activated, these were a first come first serve thing, after the stores ran out of them they could no longer order them, you can use a precious gift card that you have received as a gift or you can get one for free in store and add money to it the first time in store to activate at, once you have added the card to your perks app you may continue adding money to it in store or over your phone, you collect points for every dollar spent when using the card. It works out great considering I spend at least $20-$30 a week here. After reading all the bad reviews it boils down to either you know what your doing or you don't! Good luck, I love it.
Does the job, just.
I'm one who doesn't choose sides in the Dunk's vs Starbucks battle. I'll have either/or depending on my mood, and I've used both of their apps.
I can say though that the Sbux app is far superior.
I get the impression that the DD app is just a portal to a glorified website. I've had a few times where I couldn't even access it, DD logo screen comes up and then "sorry, support problem" or some nonsense. Meaning I couldn't use it to pay. One time I had no cash on hand and just left since I didn't feel like debiting it. I can access the starbucks app anytime, with or without internet access and scan to pay. Worst case, my balance won't update until later, no big deal.
Reloading cards within the dunk's app is a pain. I can do it in mere seconds on the Sbux app via paypal. I've even done it while in line at the store. Only one password to enter and it's done.
I could go on, but I don't need to list all my rants here.
If I hadn't ever used the starbucks app before trying this one, I might think more highly of it. As it is though, if I get frustrated with it one more time I'll be deleting it.