iPhone Screenshots


Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh.

Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet.

· New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance
· All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly
· Enhanced note taking experience with seamless access to camera and other device capabilities
· Offline access with synchronization, so you can be productive on the go
· Access your activities, accounts, contacts, and leads from an easy-to-use home page
· Guided contextual business process
· Track progress for key performance indicators visually with charts
· Access your personalized views of lists and grids so that you see the data most important to you

What’s New

Version 13.19031.55

• Bug fixes and performance improvements.

Ratings and Reviews

2.3 out of 5
92 Ratings
92 Ratings
Tealeaf123 ,

Worst user experience for a mobile CRM product

I have the latest version of the app and log in successfully to my organization but I get error messages every time I try to use the app. The app also drains my phone battery and takes for forever to load (and when it does load, it gives me error messages, so it’s completely useless).

No surprise honestly, as Microsoft Dynamics is a sub-par product to begin with and dealing with their technical support team is always a horrendous experience. There’s a reason Salesforce and Sugar CRM are market leaders in CRM & Marketing Automation platforms and Microsoft isn’t...

travis joseph ,

Love it. I use it as a field sales rep.

I use this every single day as a feild sales rep. If your business has the full capabilities of this program it is extremely useful. I never write reviews and I had to for this one. Sure it can be glitchy at times but if you patient and learn what it fully can do and utilize it to it's maximum potential you will be happy with it.

Jlindstrom ,

It’s better with Authenticator

For those of you complaining about having to log in frequently, there is a very simple solution. Download Microsoft authenticator. If you have authenticator, this app will use authenticator to sign you in and you won’t have to enter your password frequently


Microsoft Corporation
57.6 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Basque, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Age Rating
Rated 4+
© 2018 Microsoft Corporation. All rights reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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