Screenshots

Description

Your iPhone can now feed you. No, your phone hasn’t learned to cook but you won’t have to either, thanks to the free, easy-to-use Eat24 Order Food Delivery & Takeout app.

Order food delivery from over 40,000 restaurants in 1,500+ cities, with more being added each day. Search 24 hours a day from wherever you are, or wherever you’re going to be when you’re ready for some food. The Eat24 app remembers your preferences, which saves you time, and gives you coupons on a regular basis, which saves you money. Oh, and because 24 is in our name, that means you can definitely order 24 appetizers for yourself and not feel the least bit bad about it. At least we're pretty sure that's how it works.

What can our app do?
- Search for specific cuisines, restaurants...even particular dishes.

- It has Yelp inside. See what the foodies of Yelp think about a restaurant without leaving the app.

- Eye Candy. Eat with your eyes and browse delicious food photos on the restaurant menu page. As if you weren’t hungry enough already.

- In unfamiliar territory? Search by your current location, order, and the Eat24 app will have it waiting (well, really the restaurant will, but you get the idea).

- Like to play favorites? We understand completely (Mom always liked us best). The Eat24 app lets you save your favorite restaurants so you can find them more easily next time.

- Using filters to sort by distance, newest, top rated, delivery/pickup. Plus sort by personal preferences like spicy, healthy, and more.

- Do you enjoy entering your credit card numbers over and over again? That’s a rhetorical question, no one does. Which is why the Eat24 app lets you scan your credit card directly into the app and securely stores your payment information for you.

- Hate credit cards? Use Apple Pay or PayPal!

- 24 Hour Live chat and order status support. If it isn’t right, we’ll make it right. No robots, no problem.

- Cash back for future orders through our CashCoupon rewards system.

- Exclusive offers and content through our Eat24Hours VIP program.

- Eat24 Notes. Write a note about your meal right on your phone and remind yourself to order/not order an item again. (Because hunger affects memory in mysterious ways)

- We added the popular Tweet My Meal function, because everyone knows that if you didn’t tweet about it, it didn’t actually happen.

Best of all, once your order’s in, Eat24 handles every aspect of the delivery experience. Which means no more screwed-up orders. No more wondering where the delivery driver is. Just the ability to take back a few precious minutes of your day and enjoy. Something not quite right? Hit up our 24 Hours Live Support within the app and chat with a real human being about any issue or question you may have. We’ll make things right.

Tap, Relax and Enjoy with the Eat24 app in Los Angeles, San Francisco, Seattle, Washington DC, Miami, Baltimore, Las Vegas, Boston, Chicago, New York City, San Diego, Houston, Denver, Atlanta, Phoenix, Austin, Philadelphia and almost every other U.S. city, with more being added every day

What's New

Version 6.25.0

Minor bug fixes and improvements. Also... PLOT TWIST: GrubHub is our dad!

Thanks for reading. Love, @Eat24

Customer Reviews

2.7 out of 5

636 Ratings

636 Ratings

Terrible!

Lmruiz

Terrible terrible terrible! Don’t order through this company via Yelp! I placed my order but an item wasn’t available, I missed their call but returned it right away. I sat on hold for 5 minutes before they called me again. I ordered something else that was cheaper but they couldn't refund me the difference and said I could have a $3 credit for my next purchase with them. After the problem with my order, sitting on hold and them not being able to refund my money I knew I would not make use of the $3 credit so I canceled my order. This had already taken 40 minutes of my 45-60 minute quoted delivery time. I called the restaurant directly, told them I was reordering an order I just canceled with Eat 24, her other line rings and she puts me on hold. Comes back, I place my order and ask how long it will be and she says an hour.... I said, from now or my original order time? She says from now, Eat 24 called and canceled your order when I put you on hold so we stopped making your order... Needless to say I canceled that order and went out to eat. Waste of time, waste of effort, pointless service! Email from Eat 24 says my refund will take 3-5 business days to process... are you kidding me??

One star is because I couldn’t put zero!

Developer Response

Ouch! Very sorry you had to go through that. We definitely appreciate your patience that night, and we'd very much like to make it up to you and then some. Not trying to hassle you, but if possible, can you please send one more email w/ your latest order number to support@eat24.com? We're going to fwd your review to our team, so they can look out for your email and then we'll have a manager figure out what happened and get back to you with a resolution.

Slow Customer Service

chamsii

I placed an order for delivery using this app. When the order did not show up, I attempted to get a status update through the app but was quickly told they could not provide one. So, I started a chat with customer service. It took seven minutes before someone from customer service responded. By this time, my order was more than 20 minutes past the confirmed delivery time (which was already a 35 minute wait).

I ended up calling the restaurant myself to try and find out what was going on. All in all, it took more than an hour for a food delivery from a restaurant only five blocks away. The best that customer service could do was ask me what I thought I needed to resolve the situation. I really just wanted them to help me in a timely fashion. They did apologize, but because they did not offer any solutions, I just requested a refund of the delivery fee.

So, I got my measly two dollars back, but I am still left pretty disappointed in the service. Probably will not use it again. If they want to retain customers, they will improve their customer service and help when one of their restaurant partners is not living up to good quality service.

Developer Response

Yikes! That's not what we like to hear. We're not happy until you're happy, and we'd like to make things right for the delays and then some. If possible, please email support@eat24.com, and a manager will follow up immediately.

Do not use, call restaurant directly and order!!!!

MikiMinionLove

Terrible terrible terrible. According to them, Delivery people are not them but restaurant workers. So, what’s the point to use EAT24? None. We ordered through EAT24, the system didn’t even let me chat anyone in order to ask for ETA due to error. After 2 hours of wait, we called restaurant directly, they said the food was picked up 40 mins ago. After another 20mins, someone at EAT24 called saying “this can’t be acceptable, we will give you a refund” and he refunded without asking me anything. Shortly after this call, food arrived. A few mins later, another guy called again telling me we have to pay now since we didn’t refuse the food. They are saying we need to pay full for over 3hours old food. For inconvenience, they offered me $5 credit. Well, like another reviewers say, I knew I would never use EAT24, so asked for supervisor. To be frank, the order was canceled, but the “supervisor” was so rude and unprofessional. His attitude gave me another level of anger, and he said(or screamed) “what’s your issue? You got what you wanted, free food worth $50.” He doesn’t get it. you are the issue. Anyways, don’t order! When EAT24 offer delivery, that means that restaurant DOES delivery. Just call directly.

Information

Seller
GrubHub Inc
Size
85.1 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Profanity or Crude Humor
Infrequent/Mild Sexual Content and Nudity
Copyright
© Copyright 2016 Eat24Hours Inc. All rights reserved.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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