iPhone Screenshots

Description

ECOVACS HOME debuts! With awesome connected features, our latest App allows you to control your DEEBOT anytime, anywhere, and takes your cleaning experience to a new level.

Please check your DEEBOT model before downloading.
ECOVACS HOME App now supports:
• DEEBOT 600 Series (DEEBOT 600/601/605)
• DEEBOT 700 Series (DEEBOT 710/711/715)
• DEEBOT 900 Series (DEEBOT 900/901/907)
• DEEBOT OZMO 900 Series (DEEBOT OZMO 900)
• DEEBOT OZMO Slim Series (DEEBOT OZMO Slim 10/11/15)
For Wi-Fi enabled models that are not on the list, please download the ECOVACS App.

By connecting to your DEEBOT, you can:
• Start, pause, or stop cleaning
• Set a regular cleaning schedule
• Set voice report, suction power, and Do-Not-Disturb time*
• Receive notifications from your Wi-Fi enabled robot
• Share DEEBOT with your friends through multiple accounts*
• Receive software and firmware updates
• Access instruction manuals, video tutorials and FAQs, and contact customer service

And you can do much more with your advanced mapping DEEBOT (powered by Smart Navi™ Technology):
• Set up Virtual Boundary™ to create no-go zones*
• Use Custom Cleaning to customize any cleaning area you want*
• View real-time stats from the visual map of your home, areas cleaned, and cleaning time*
• Adjust water flow level when DEEBOT is mopping (Robots with mopping function only)*
*Features vary with models. Go to ecovacs.com to see detailed features of your model.

Plus, you can control your DEEBOT with simple commands through Amazon Alexa and Google Home**.
**Smart Home commands are available only in some countries/regions.

Requirements:
Wi-Fi with 2.4 GHz band support only
Mobile device with Apple iOS 9.0 or later

Need help? Visit ecovacs.com for more information or to contact our customer service team.

What’s New

Version 1.1.6

Bug fixes and enhancements.

Ratings and Reviews

1.9 out of 5
120 Ratings

120 Ratings

tiredsahm ,

Update ruined app

***HOW TO RESTORE WIFI CONNECTION AFTER APP UPDATE TO 1.1.0 - If your DeeBot 900 app no longer connects to WiFi after the latest update, this is the thing that finally restored it (discovered independently after no successful response from Ecovacs Home). On the EcoVac Home app, swipe left on the DeeBot graphic and then click on the red “X”. You will be asked if you want to delete the current DeeBot. Yes. Once deleted, click “Add new robot”. Follow the set up instructions as you did when you first set up your DeeBot. This restored the WiFi connection and brought my DeeBot back online. It does erase all of the cleaning logs, schedules, and house map, but it works and these things can be restored.***
I purchased the DeeBot 900 to replace a Roomba. The machine works wonderfully and, at the time, so did the app. I was even recommending it to friends. I then made the mistake of updating the app in December when the WiFi connection went down. The best features of the machine are now useless, because the app is failing to connect to the WiFi still. I have called Customer Support, which was useless. I responded to the email they sent asking for more details and screen shots. I have yet to hear back and the DeeBot sits uselessly on the charger. What a huge disappointment. This rating went from what would have been a 5+ stars to a 1 all because of a poorly designed and tested app. If the problem isn’t corrected soon, I will return the vacuum.

Developer Response ,

Sorry for any inconvenience you experienced, to help us further understand this issue, could you please send us an email at customerservice@ecovacsrobotics.com, we would love to assist you with this problem. Alternatively, you may visit https://www.ecovacs.com/global/support/contact-us/, thank you. [from Mei ECOVACS]

chiefmuse ,

I have two ECOVACS. An inexpensive one, and a not so inexpensive one.

The inexpensive one does a great job picking up. It just didn’t work really well for the main floor of our house because of the size and a need to block off spaces. So I bought a 901. On my third time trying to map the house. At about 1800 sq. ft. it takes a few runs, but I’m a somewhat patient guy. No technology is perfect. However, after the one successful run where it where in for almost 24 hours, the map deleted or just didn’t “hold”. I could see it under the cleaning cycle part of the app, but it was not available in the main part of the app. So now I’m on my third try. The other problem is that it just stops and things. I contacted customer support and they said it was because my hardwood floor had different colors of wood and it thought it was at an edge. Well that’s just absurd. Even if it did think it was an edge why wouldn’t it just turn around? I’ll update later if the map ever completes. One more thing, it’s very disappointing the customer service isn’t responding to any of these reviews.

Jenilikesart ,

Frustrating

I’ll start by saying that the Deebot 900 series vacuum works great and I am very pleased with how it functions. The rating I gave is purely for the app. With that being said.. I would give this app negative star if I could. The layout of the app is clean and simple.. it just doesn’t work.

The most frustrating thing about this app is that after the 100th time following the simple instructions it finally connects to the Deebot for a split second and drops the signal. I was lucky, or patient, enough to connect the Deebot to the app which allowed me to run the initial layout of my house. I feel like if I hadn’t been able to get this far with the app the Deebot would be running into everything. I can run the vacuum manually by pressing the auto button and it runs great.

If this app worked like it should I would recommend this product, but it doesn’t so I don’t. This was a very expensive purchase for me and to have part of the package that really makes this product special not work is just infuriating. I hope there are some updates for this app in the future to help with these issues. I remain optimistic!

Developer Response ,

Sorry for the inconvenience that you are having. For your concern about this issue, I have already forwarded it to our engineer, we will take note about it. Should you need further assistance, please send us an email at customerservice@ecovacsrobotics.com. You may visit this page for more information: https://www.ecovacs.com/global/support/contact-us/[Ethan from ECOVACS Customer Care Team]

Information

Seller
Ecovacs Robotics Inc.
Size
123.3 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Age Rating
Rated 4+
Copyright
© 2018 Ecovacs Robotics Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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