It's never been easier to rent a car from your mobile device. The Enterprise Rent-A-Car App is your own free personal assistant for all things car rental. You can easily view or modify upcoming reservations, get directions to a rental branch, call roadside assistance, or find a rental car for your next trip at one of our 7,000+ worldwide locations. Stay signed into your Enterprise Plus® account to make reservations even faster, plus earn points toward free rentals.
Additional app features include:
Make a reservation
Find rental locations near you or your destination, narrow your search with location and vehicle filters, and save rental details to make future reservations even faster.
Access all your rentals in one place
Easily view the details of your rentals to reference pick-up or drop-off times, your current rental car information, directions back to your rental branch, and more.
Manage your Enterprise Plus® account
View your reward points balance, update your account details, and redeem points toward free rental days.
Get help when you need it
Contact roadside assistance or 24/7 customer support, and look up your rental branch details including phone number, address and directions.
Favorite a location
Visit a location frequently? Make it a "favorite" to quickly access the information you need or start a reservation.
We're there when you need us. And now we're making it even easier to experience the benefits of Enterprise from your mobile device.
We've made a few updates to make renting with Enterprise even better:
• Complete your Enterprise Plus account in the app
• Save your reservations in the app without signing in
• Minor bug fixes
Ratings and Reviews
The Manager Saved the Day
I had a terrible experience with a rental car last week. The push button starter refused to work and so I was stranded. A tow truck was arranged by Enterprise, he came within an hour, towed the car to the airport and dropped me off at another nearby Enterprise location I was told would take care of me. When I arrived I was told they had no idea who I was or why I was there and they didn’t have any vehicles available for me. I was instructed to take a cab to the airport location where a car would be waiting for me, save my receipt and I would be reimbursed for the cab. I still don’t understand why they didn’t drive me to the airport which was about ten minutes away. I got to the airport and they also had no idea who had was or why I was there. I explained the situation and they Finally found my initial reservation, arranged for a car and I handed them my cab fare receipt and was told it would be deducted from my final costs of the rental. When I returned the car in Kerrville the manager, Guy, was very gracious and very professional and credited me for the cab and took a days rental from the final bill. He made a bad experience into a much better one. Thanks Guy!
Over the years I have been a content Enterprise customer. However, last year my account was closed without notification and the manager of the local store I used changed as well. Since then it took me some time to reestablish my business es account because the local manager never provided NY the correct info. Finally, the account set up I thought I was going to have a more pleasant experience. Two weeks ago while renting a vehicle the manager at the franchise informs me I am not in his pickup area. Well after checking on this I cont fronted the manager. He stated I needed to use an alternate location despite both locations being almost equal distance from each other. Further conversation reveals that for this manager it’s a matter of preference and principle, so he said. I’ll continue to use Enterprise because I have an account. However, I’m extremely displeased with the manager at the local Enterprise in So Lawrence MA. After many years of using that location I’ve com to realize he just rather not deal with me. Shame on Enterprise for hiring this particular manager who does not value his customers. I kept the vehicles clean. Always respectful of staff. I will not return there.
Developer Response ,
Hi Notheast Consulting, We're sorry to hear about your rental experience. Our Customer Support team can help with this if you would like to reach out to them at firstname.lastname@example.org. Thanks - Keri
Choosing your class
When choosing your class it is very deceiving. You have a big picture and disruption of the vehicle only to find out this is just an example of the class. When you look at class decryption it is no easily understood what the differences are. If I click the VW Jetta I kinda expect to get a Jetta (unless previous driver was late, or an unexpected thing happened) you need to be more clear on what the differences are in the classes and you need to make it more clear that it is a class you are choosing not a specific vehicle... also the “economy” class was more expensive... not sure how that works.
FYI. If I could chose a specific vehicle I would pay much more.... say 20-30$ more to know exactly what I’m getting and to have the comfort of a familiar car or to know I’m getting a car I have been wanting to test drive... I’m not wanting to pick a vehicle only to find out what I clicked on (VW Jetta) was actually a Nissan... May be in the same “class”, but it is not the same.
Yall are great. Your people in Athens al are great but I did not like it when that Nissan pulled up and that was the car I was given.
- Enterprise Holdings, Inc.
- 125.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Spanish
- Age Rating
- Rated 4+
- © 2019 Enterprise Rent-A-Car. Patent Pending
With Family Sharing set up, up to six family members can use this app.