Screenshots

Description

Use your Vonage® Business phone when you’re on the go!

• Maintain a single business identity in the office and on the road
• Call and text using your Vonage Business phone number
• Boost your productivity with the Vonage Business Apps
• Collaborate with your Vonage colleagues with group conversations, text, media sharing and video calls
• Play/Read Voicemails and manage Voicemail settings
• Manage your availability with Call Forwarding and “Do Not Disturb”
• Import, view and edit business contacts across multiple devices
• Ask for help and share your feedback
Join our community, and get early access to new features!

The Vonage Business Cloud mobile app is available at no additional charge for existing subscribers of Vonage Business Cloud phone service, all you need to do is login with your username and password. (Data charges may apply to mobile app usage depending on your mobile plan)

About the service:
More and more small businesses are leveling the playing field by switching from traditional phone service to hosted VoIP. Vonage’s full-featured business VoIP solution requires no cost for setup or installation at the business. The system is hosted in the cloud and managed virtually, giving users greater control of the phone system and making it easy to add extensions as the business grows. Mobility features also keep on-the-go employees integrated within the system. Vonage’s efficient Business Cloud platform enables many customers to save on their monthly phone bills, and Vonage requires no annual contracts.

What’s New

Version 6.25.1

We have enhanced the call transfer experience and added the following options:
1. Attended Transfer: Speak to the transfer recipient before transferring a call.
2. Transfer to Voicemail: Send the call to a colleague's voicemail.

Ratings and Reviews

4.5 out of 5
999 Ratings
999 Ratings
Charleshgibson ,

Outstanding for US & International

I'm glad I decided to listen to my wife and do more research on Vonage services. I previously had the typical home Vonage phone service which was just a setup to receive inbound calls from State-side numbers since I was living in Europe.

Vonage Business changed the game to allow me not only to keep my same State-side home number and apply it to my cell phone for answering calls but, to also receive calls on the Vonage Softphone app while I'm in Europe while having a European SIM chip in the cell phone.

Plus, I do not get charged International carrier charges or deducted credit. Calls made to my State-side number ring my cell phone and the State-side caller hears a US ring back instead of an International ring back.

Receiving authentication calls to my Vonage Softphone app works as well. I went from paying $35 to $51 a month. Well worth it if you primarily live or travel to Europe and want to primarily keep your European chip in your cell phone as everyday use.

Developer Response ,

Thank you for your feedback!

Cvargas ,

What a nightmare this has been...

I was sold a bill of goods about this phone system, but it doesn’t work. People call you and the app doesn’t ring. I literally have to have 2 or 3 devices running the app in the hopes that one will ring when a customer calls. The website doesn’t provide a detailed report of where the calls go or what option they press in the auto attendant. Customer support is no help, must have called them about 5 times and hours wasted on the phone with them and they don’t resolve anything and don’t even call you back. Finally getting Verizon installed this week, yes is more money, but it will cost me less because hopefully I will not be loosing so much business as I am with Vonage.

Developer Response ,

Hi, thank you for your honest feedback, and we're sorry to hear you are having these issues. There could be several reasons why some calls might be missed, however, we're working to improve this experience. Regarding call quality, if you are typically on the road with a bad connectivity you may consider forwarding your Vonage business calls to your personal mobile number, and there's also an option to set Data Calls off, so outgoing calls will go using your business number, from your cellular phone provider. hope this helps.

Rickenback ,

Apple Watch Functionality Broken - No Fix

Stability of the app is good and call quality is equal to native phone app. Biggest problem is that calls no longer ring through to the Apple Watch. Worked for a week or two when we first got the app and then it suddenly stopped. We do get a notification on the watch of a missed call, but that’s it. Wouldn’t have pulled the trigger if I knew this problem existed. Reached out to support multiple times with little response or guidance. Tried contacting Help on the official Twitter account - zero response. Would love to have this fixed, really limits functionality for our use.

Developer Response ,

Hi, Thank you for your feedback. The app is currently not supporting Apple Watch, we're not sure how come it did ring previously, since only notifications should show up by default, but anyway we'll look into that.

Information

Seller
Vonage
Size
202.4 MB
Category
Productivity
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
Vonage Business Inc. © 2014
Price
Free
In-App Purchases
  1. Vonage Business Two Extension Bundle Promotion $19.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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