Esurance Mobile is now better than ever!

Updated with a sleeker, more intuitive design worthy of the fast-paced, modern world you’re living in.

In addition to the new look, you’ll also enjoy:

• Simplified, user-friendly navigation
• New, helpful policy info pages
• Roadside & accident help in just a few taps
• Easy access to your insurance ID card
• A simple way to customize notifications
• Log in using Touch ID

And as always, Esurance Mobile helps you:

Take care of business
- Log into your policy
- Check your coverages
- Add a new car or edit an existing one*
- File a new claim — or save accident info, including photos, for later
- Submit photos for an estimate
- Pay your bill
- Update your contact info
- Change your policy payment date
- Update your payment method

Manage repairs
- See and send photos of your repairs
- Contact your dedicated claims rep directly
- Find out when your car will be ready

Access key info
- View and save your ID card — plus use it as digital proof of insurance if it’s allowed in your state
- Find preferred repair shops near you
Get roadside assistance
- Pick your service (from lockout to tow to gas) and find service providers near you in a few taps — no phone call required
- Get real-time updates and track your rescue on a map

Find useful stuff
- Track down everything from nearby gas stations to the best local cupcakes. All without leaving the app.

If easy is your jam, download Esurance Mobile.

Feedback, questions, or app ideas? Shoot us an email at

*Not yet available in all states.

What’s New

Version 3.5.5

• New Jersey auto policyholders can now view their digital ID card when logged into the app.
• We’ve made it easier to add incident photos when submitting a claim.
• The team knocked off a bunch of bugs and this will help make your (insurance) lives easier.

Because we value your feedback, please continue to let us know what you think at

Ratings and Reviews

4.8 out of 5
71.4K Ratings
71.4K Ratings
GeminiLefty ,

Customer Service

I’ve been w/Esurance for several years & anytime I call customer service I have always spoken with a VERY nice & informative representative. Thank you for having short wait times & extremely friendly reps/adjusters as it makes a HUGE impact. If the rep I speak with isn’t quite sure of the answer to my question they always find out before hanging up with me. Now if you could lower your rates in GA that would be phenomenal! Yes I know the state has been at an increase for years now, but just thought I’d try. Keep up the great work & please know your amazing customer service & kind representatives make a such a difference & I’m hoping it stays this way. God Bless! (I’m from the south know). 🙃

everythingKK_ ,

Love esurance, the app-not so much rn

Before they’d have 5 stars from me, I’ve had great customer service and it’s a helluva lot cheaper than anywhere else I’ve gone. But recently the app has stopped working and allowing me to sign in. My iOS is up to date, I had the app updated, and still nothing. I deleted and re-downloaded the app, still nothing. I couldn’t even access my ID card... so frustrated that now the only way I can access my account is by the internet.

Hopefully you fix is soon.

It could also be because Apple, but really not sure what else to do on my end at this point.

iPhone4s and windows 7 ,

Best Customer srv money can buy

After finding my beloved vehicle was struck by a hit and run person or persons I was able to contact my insurers and file a claim quick fast and easy via the mobile app took no more than 5 mins one of the best tools on the market saves time and gas money and time I can’t get back! Thx Esurance for being such an awesome company and best of all they didn’t even raise my rates! Five stars....


123.3 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Sexual Content and Nudity
© 2017 Esurance Insurance Services, Inc. All rights reserved.


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