iPhone Screenshots

Description

The Express Scripts mobile app offers eligible members the ease and convenience of managing their prescriptions and pharmacy care anytime, anywhere.


KEY FEATURES:
• View medicines and set reminders for yourself or other household members
• Refill and renew home delivery prescriptions
• Find and compare medicine prices for home delivery or at multiple retail pharmacies
• Request home delivery for medicines taken on an ongoing basis that you currently get from a store
• Track the status of home delivery prescription orders

OTHER FEATURES:
• Access your member ID card whenever you need it
• View alerts about your medicine and get important information to review with your doctors
• Find the nearest in-network pharmacy using your current location or by entering an address
• Look up lower-cost prescription alternatives with My Rx Choices®
• Search detailed drug information and view potential side effects, drug interactions, pill images, and more
• Easily register from the app and use the same username and password to log in at Express-Scripts.com website



**********************************************************************************************
YOU MUST HAVE AN EXPRESS SCRIPTS PRESCRIPTION
BENEFIT PLAN THROUGH YOUR HEALTH INSURANCE OR PLAN SPONSOR TO USE THIS APP.

THIS APP AND/OR SOME OF THE FEATURES DESCRIBED MAY NOT
BE AVAILABLE FOR ALL PLANS OR BENEFIT TYPES.
**********************************************************************************************

What’s New

Version 10.1.0

Minor fixes

Ratings and Reviews

4.4 out of 5
7.4K Ratings
7.4K Ratings
RemmyMa ,

Health Care Plan 5 stars, App could be better

The reason for only 3 stars are that #1 the app offers to keep track of how much medicine you have, however you have to input when you refill a medicine, rather then them update it automatically when you refill your those pills #2 the app is slow to sync when a prescription is processed/shipped/delivered. And I mean sometimes by three days #3 This may be more of a ‘plan’ issue “con” then ‘app’ but if you refill a prescription and it’s too early to fill (you have the option of as early as a month-online to refill) rather then the day it is dispensed, you will be billed the day you refill online. #4 their is an option to send a secure message to the RX company through the app. But you must log into the app continually to check to see if it was responded to, rather then being alerted through an email, letting you know that it’s been replied to. #5 Twice I’ve had issues logging in. Sometimes it’s after an update, or when your fingerprint doesn’t register but password does. The support center actually recommends that you delete their app, then reinstall. This is under FAQ in the support Center online.
Again, these are just small grievances of the APP, nothing that reflects on the overall plan itself. I simply wanted to layout why I only gave the app 3 stars.
On a side note:
I save an enormous amount of money by using their mail-order service. I think overall they are an excellent plan D for Medicare patients.

Araches ,

Shipping/Contact fail

When I realized that my new prescription was not set up for automatic refill (my bad
—I assumed that once I set it up that it would do that for all prescriptions that were submitted), I ordered a refill through the app and selected 2 Day Shipping since I knew the holidays would mess up the arrival day. I checked the confirmation email that I received and noticed that 1 Day Shipping had been confirmed. Since I didn't want to pay that much, I went back into the app and re-selected 2 Day Shipping. I didn’t bother checking the confirmation email because I mistakenly assumed the problem was fixed. Just out of curiosity to track my package, I opened the email the next day and noticed Free Ground Shipping had been confirmed (I should have checked the email the same day). Apparently selecting 2 Day Shipping will either set you up for 1 Day Shipping OR Free Ground Shipping—but not the actual 2 Day Shipping. The order was placed well within business hours Friday and the order did not get processed until Monday (day before Xmas). So after two days of going cold turkey off my new prescription I should finally get it in the mail tonight, a week later. When I went to contact ExpressScripts I was put on hold and told a wait time of 36mins. So I went online to contact through secure message and it told me all day that sorry, the service was temporarily down and to try again later.

KaddyDrafter ,

Ok but not great.

The app is good, and it is easy to order scripts.
Cons: Changing an alert is next to impossible. Removing a medication is not possible as far as I can see. The virtual pharmacy ID card is not printable and does not contain all of the information the hard copy card has. (I have ordered a hard copy about 25 times, and have yet to receive a hard copy) There is not a section for drugs you may be allergic to. If you are looking to see your claims and history, or medicine history; you are out of luck. The search thinking wheel spins forever and almost always times out giving the message “9999: We are sorry, we are unable to complete your transaction at this time. Please try again later.”. Should you actually reach your history of any kind, forget actually printing it out. Pricing a medication by history is a long shot Only about 10 current medications show up and only about half of those are actually current up to date medications that you are taking. You better be an ace speller. If you misspell any drugs when searching within the app, the search is not smart and will not recognize even a close misspelled medication.

In the world of apps, this one needs some work.

Information

Seller
Express Scripts, Inc.
Size
32.4 MB
Category
Health & Fitness
Compatibility

Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2015 Express Scripts Holding Company
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like