Eye4 is designed for IP cameras, smart WiFi unit, smart home systems from VStarcam.
Fix known bugs
Ratings and Reviews
Needs some work
It works ok most of the time but alert function only works while you are on live cam, cameras go offline once in awhile and you have to unplug them and plug them back in sometimes you have to delete them and add them back on. If wasn’t for these issues I would give them a 5 star, but if you are out of town no way to reset them. I have 6 of these around my house so it is not just a isolated issue cause I have them all at sometime go off line
Hello, you can try to update your camera's firmware
The motion alerts in the app do not work. When you pull up an alert it just shows the camera in real time, no recordings. You would need to be watching your phone and see something in real time for the alert function to work. Without this, you would have to wait until you are home to pull SD card to see what triggered an alert, and by that time it could be too late if something was happening. Hoping it gets fixed, would be 4-5 stars if did.
Bad iCloud service
The cloud service sometimes records and sometimes it doesn't. I did not set an alarm schedule so it should work all the time. When i go to replay the video there is at least 12 hours of time that is not recorded. I have tried contacting customer service and nobody responds. They give one solution that does not work.
Also, one of my cameras does not send me notifications anymore. Not sure why. Very frustrating when you can never chat with customer service because of time zone difference.
Hello. The cloud storage record is recorded when the camera detects a motion detection event. Regarding the camera no longer sending notifications, you can send an email and tell us the relevant information, we will resolve it as soon as possible. Our email address is firstname.lastname@example.org. Thank you
- Shenzhen Vstarcam Technology Co., Ltd.
- 148.9 MB
- Photo & Video
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Dutch, French, German, Greek, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 4+
- © 2013
- In-App Purchases
- Eye4 monthly card-7 $4.99
- Eye4 monthly card-7(tryout) $0.99
- Eye4 yearly card - 30 $129.99
With Family Sharing set up, up to six family members can use this app.