By Market Force Information, Inc
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Market Force Information® works with hundreds of the world’s largest consumer companies helping them protect their brand’s reputation, delight customers and make more money through location-level solutions.
The solutions provide a robust framework for measuring and improving operational excellence, customer experience, and financial KPI's—these include: mystery shopping, customer experience surveys, predictive analytics, market research, social media, KnowledgeForce® technology platform and more.
Mystery shoppers: Find nearby shop assignments from our mobile app, complete questionnaires, and upload questionnaires and images from your phone.
Internal auditors: Upload your own questionnaire for your internal employees to complete audits and upload information to KnowledgeForce.
What's New in Version 1.2.6
- Enhances user experience when Reviewing a Shop
You won't be able to quit your day job, but unlike other polling and secret shopping apps I've actually made some money with this one. Last year I grossed around 300, and that was just taking a few jobs and having a few free lunches (very awesome btw).
I'm sure in bigger cities you would have more to pick from but for now I'm pretty happy, especially since I can do all the reports from my phone now!
The app is limited
I've been mystery shopping for Market Force for about five years now, it is definitely a legit company. The app is nice because it allows me to submit reports and upload receipts while I'm still out shopping - which is crucial since they've reduced the reporting deadline from 12 hours after the assignment to eight. It's not great for finding shops to perform though; there's no way to filter the search criteria so I still have to use their website for that.
Good if you have to be mobile
Certainly not as easy as managing your shops on the website, but it works well in a pinch. I found out it's harder to submit a job when you are done... got a nasty note from the shop coordinator that my shop was incomplete even though I had done everything in the app I could.
- Category: Business
- Updated: Nov 24, 2016
- Version: 1.2.6
- Size: 41.2 MB
- Language: English
- Seller: Market Force Information, Inc
- © Market Force Information, Inc
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.