FAQ: Support Your Customers 4+

Perfect customer emails

Peter Johnson

    • 5.0 • 2 Ratings
    • $2.99

Screenshots

Description

Create custom replies to your customers' questions, simply by checking a few boxes.

With FAQ you can create the perfect email reply in just a few seconds.

FAQ is an “Email Composer” where you can store all the information you use regularly, such as answers to questions, instructions , warning and legal text, or maps and diagrams.

It takes just a few moments to select the elements you want, and combine them into a custom reply, and wrap it with a suitable greeting and ending.

You can, of course also store complete replies for the most common questions.

It is fantastic for customer support, schools, managing teams, and hobby or prayer groups, and thousands of other uses.

****.5 - "A powerful productivity app" Appdictions.com

Every single user review so far has been 5-stars, here are some examples from our US users

***** "Must-have app for business"- Steve Kay
***** "Elegant to use...setup was a breeze." -Jeremy Neas
***** "Slick, professional, right on the mark" - tahster
***** "Saves TONS of time. Would love a desktop version so I can use it for ALL my correspondence" - J Saulter
***** "Totally awesome!!. I searched for months and bought other apps before finding this jewel!..." - UH60Av8or
***** "When I bought this, I needed it for emails, but didn't realize then all the other uses I could put it to. Thanks so much!" - PiecatGirl

• Combine the selected elements into an email or the clipboard, with an opportunity to review and edit before you send.

• Customize each email with appropriate opening and closing phrases.

• Use FAQ to store other text or images you might need- like a range of different email signatures, or a favourite photo you might want to send.

• Battle-tested, supporting the 250,000+ users of our popular "MailShot Pro" group email app.

Give it a try- you will find many different uses for it.

For a video of FAQ in action, check out http://youtu.be/4XzzaoqzSOs

FAQ is also available with Markdown support, at http://www.appstore.com/faqmarkdownemailcomposer

If you need any help, have questions, requests for future enhancements, or just to tell us of yet another unique use you have found for FAQ, see our support page, or let us know on our support email address in the app.

We are always happy to hear from you.

What’s New

Version 4.0

Updates for iOS and graphical changes

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

morningrose981520 ,

Love the configurability

Love that you can store your own common portions to an email, and info pertaining to a particular event. Seems like people often need 2-3 reminders of info before it is absorbed, and this is an easy way to manage it.

Jsaulter ,

Excellent Tool for Streamlining Repetitive eMails!!!

This is very easy to use, and allows me to quickly create customized reply emails with a few check marks from a list. It also ensures that the email has no typos and is thorough, even though it's sent from my iPhone. Saves TONS of time not having to try and cut-and-paste on the iPhone.

It has become frustrating to go back to my desktop and realize I have to return to the old cut-and-paste method. I would love to have a desktop version that syncs with my iPhone so I can use this tool for ALL my correspondence!

S.Kay ,

Must-Have App for Business!

This app is simply STELLAR!

I've been using a popular clipboard manager to insert "email templates", but going back and forth copying and pasting between Mail and the clipboard app becomes very time-consuming. Not to mention having to edit them to make them more pertinent. So, I often find myself waiting until I get back to the office to reply to customers, causing them to wait.

Well, no more with FAQ! Composing repetitious email replies is now quick and easy, while also keeping them relatable and personal-sounding, rather than non-relevant and generic, to my customers.

Would be complete if there were a desktop version (or a paste-to-desktop feature), for responding to emails from computers. Also, maybe the text size of the snippet titles could either decrease, or flow to a second line, as longer titles are entered so they don't cut off?

Superb job on this!

App Privacy

The developer, Peter Johnson, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members can use this app with Family Sharing enabled.

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