iPhone Screenshots

Description

Favor Delivery - Get Anything Delivered

Favor is the easiest way to get anything you want in your city delivered to your door in under an hour. Whether it’s lunch at the office, groceries for home or those errands you just don’t have time for — your personal assistant (we call them Runners) can deliver it in just a couple taps.

• Need Inspiration? Browse menus from thousands of local stores and restaurants.

• Know What You Want? Order anything and our Runner will pick up whatever your heart (or stomach) desires.

• Have it Quickly. Your Runner will have your Favor to your door in under an hour (our average delivery time is 35 minutes).

• Runners Shop. You Relax. Your Runner will text you along the way to keep you posted on what’s happening and you can also track the progress inside the app. Forgot to ask for ketchup or need a roll of paper towels? Just text your Runner, they’ve got you covered.

• Pay With a Tap. Payment is simple and cashless.

• Need Help? Our five-star customer support team has the answer.

"Favor serves retailers and restaurants that don't already have delivery service. When you place an order via Favor's iOS app, you'll get your food or groceries delivered to you within an hour."
-- Business Insider

"The… app allows users to order anything they want from stores and restaurants in the area, have a courier go pick up the items, and have them delivered within 35 minutes to their door”
-- The Wall Street Journal

Want to know more? Surf on over to http://www.favordelivery.com

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We’re currently delivering all across Texas in Addison, Arlington, Austin, College Station, Dallas, Fort Worth, Frisco, Houston, Katy, McKinney, Plano, San Antonio, San Marcos, Sugar Land, The Woodlands, and tons of other cities. Don’t be jealous, we’ll be in your city soon!

What's New

Version 142.7.15

Thanks for using Favor! We’re always making improvements to ensure you have the best experience possible (pretty sweet right?). If you enjoy Favor as much as we do, please take a few seconds to leave us a 5 star review - it sure would make our day!

Ratings and Reviews

4.8 out of 5

54K Ratings

54K Ratings

Horrible customer service and response time

klkim2000

I have had many issues with this app. Most recently they have cancelled my whole order for one thing not being available. This is after already waiting for over 15 minutes and then having to reschedule. And interestingly enough, when I reordered, the fee for delivery had increased in the time since I had initially ordered. This is not the first time my order has been cancelled and by the time I reordered the fee had jumped 1.5 times the initial cost. Then I tried ordering again and they cancelled my order again saying that due to them being too busy they were cancelling so it would be more convenient for me. This is ridiculous, as it was obviously because they cannot get it done, but trying to say it was for my convenience is not what I want to hear when that is obviously not true. Also my account was suspended for almost a week and I asked repeatedly what the reason was and how I could get it resolved. They never told me the reason it had been suspended despite saying they would get back to me, and what they said would be resolved within 24 hours took 5 days. This incident was not the only one where favor customer support had not responded. Every cancelled order comes with a text asking if I have any questions. They take hours to respond if they respond at all. Terrible customer service. I will definitely be using a different all from now on because this is terrible

I Won’t Be Using Again

Mail Ava

Everyone I work with uses this app and about 50% of the time they’re neutral about their service. Two of my co-workers constantly have problems with the customer service, but they continue to use the app. One girl even had her order canceled with no explanation as to why. I am not so nice. I decided to try the app out since I work in a very busy and fast paced office (I have no time to get out for food on the days I don’t bring lunch). My first (and only), delivery was prepared correctly, I had all of my items and my driver paid attention to my special requests. She was amazing, friendly and super sweet when she delivered my food. From some of the reviews I have seen regarding delivery, I must have hit the jackpot. However, they don’t tell you your total up front, nor do they warn you about tips and fees and all the extra charges they tack on. I about choked when it came time to pay my bill. My $5 lunch turned into a $30 meal very quickly. I knew there would be a delivery fee, but never expected this! I took it as a lesson learned and uninstalled the app immediately afterwards. I will not be using Favor again. To the developer, my suggestion is don’t be coy with your fees and charges. Give people a chance to decide if it’s worth it beforehand. I guarantee you will do better business with people. It comes across and cheap, sly and deceitful.

Love this app, thank you for caring.

Lizzy@tx

I have MS, and my husband often works extremely long hours, sometimes out of town for months at a time. So, there are times when it’s a lot like being a single mom. I can’t always get out due to vertigo or migraine that impairs my vision. And I can’t always cook for myself and child either. So having the option to order food and groceries really helps me in a very personal way.
My only advice is that you should make it possible to order from more than one place at a time. I often need things from several places and would prefer that one runner take care of all of my needs, opposed to several. I’d rather give one large tip to one person than several tips to several people. Especially if the person that handled my order did exceptional.
As of now I’ve only ordered one at a time. But would utilize an update to the app if it allowed more than one store.

Information

Seller
NeighborFavor Inc.
Size
117.3 MB
Category
Food & Drink
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017, NeighborFavor Inc
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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