iPhone Screenshots

Description

With the fepblue app, you can:

Access your benefits
• View and share your member ID card
• Know how close you are to meeting your annual deductible or out-of-pocket maximum*
• See important visit limit information for benefits and services, such as acupuncture visits*
• Access to medical and pharmacy claims including Explanation of Benefits (EOB)
• Step-up authentication for enhanced security

Get care
• Call the Nurse Line
• Find urgent care centers
• Search for Preferred providers
Be notified
• If you give us permission, we’ll send important reminders straight to your mobile device
Stay connected to FEP
• You can easily access our website and social media channels through the app

*It can take up to ten days after we receive a claim to reflect these changes on your account.

Enable Touch ID to make logging in easier.
Once you log in to the app for the first time, you can set up Touch ID for iPhone. Then, the next time you log in to the app, you’ll only need your fingerprint to sign in.

We keep your information secure.
We use the latest security technology and industry best practices to secure your information. Your account is yours—it can only be accessed through your MyBlue® login information. We recommend keeping your app up to date to ensure that it has the latest security features. You should keep your phone operating system up to date as well.

You can find providers and urgent care centers without logging in. However, you’ll need to login with your MyBlue® username and password to access benefit information. Don’t have an account? Sign up at: https://www.fepblue.org/pilot/registration

Stay tuned for new features as we try to make your healthcare information easier to access and understand.

What’s New

Version 1.11.4

We have made the following updates to our fepblue app:
- Added information for FEP Blue Focus members
- Updates to benefit information for 2019
- Contact Us relocated to the More tab for easier access
- General bug fixes and user interface improvements

Ratings and Reviews

2.3 out of 5
573 Ratings
573 Ratings
LKat97 ,

Excellent app to keep you accountable for your health!

This app is GREAT!!! It really helps me stay on top of my health (with $ incentives) and on top of my claims so I'm not hit with surprises.

I would give 5 stars, but a little update is necessary. When an EOB is denied we should also get a text or in the email subject it should notify us of a denial so we can get to work on it right away. I mention this because I always get the email that a new EOB available for viewing, however I don't always look at them because (I know I should do better) I think when I get the notice that an EOB is available I think it's all good. Needless to say I found a couple that were denied and now I need to work on them before 31 Dec. So if we could get a text that an eob was denied that would be helpful. That's all the text should say and if the concern is with HIPPA or a patient keeping information accurately updated a simple text saying an EOB NEEDS YOUR ATTENTION should suffice. Other than that... GREAT APP!

amacce ,

Great start

This is a great beginning. I now can have my insurance card with me at all times on my phone as well as having the ability to share it with providers.

Another great feature is being able to find an urgent care wherever I am using my location. This also applies to providers. And if I do not think it is to serious, I have the nurses line quickly accessible.

I will keep making recommendations to add other great features as others have commented, but I am glad they got this out there sooner rather than continue making us wait. That is what updates are for.

Developer Response ,

Thank you for downloading the fepblue app and being a Blue Cross and Blue Shield Service Benefit Plan member. We appreciate your comments and are pleased to tell you that we are working to include claims, EOBs and more in the app soon. Please stay tuned for updates.

aliattitude ,

As terrible as the website

I signed in to the app the way I always do: same user name and password. Only today I’m told that they are incorrect. Oh. So I signed directly to the website via Safari - same user name and password, mind you. No problem. Got right in. And every time I sign in either way, I get the verification thing : your device is verified for the next 4 months - until tomorrow when I have to do the same thing all over again. And now it wants me to verify my personal information, only I am given no way to do this, except to send them an email telling them that all information is correct. Look: first fix your ridiculously terrible
website, then write an app. And get a real web builder to do it for you. Don’t do this yourself. Just improve your health care business. That is passable.

Information

Seller
Blue Cross Blue Shield Association
Size
64.2 MB
Category
Health & Fitness
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
©2018 Blue Cross and Blue Shield Association. All rights reserved.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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