FF Flex Mobile
By WealthCare Mobile
This app is only available on the App Store for iOS devices.
FF Flex Mobile App provides the following functionality with its initial release:
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *
*Some features may be restricted by your administrator
What's New in Version 6.0.2
We’ve made our app even better by adding even more self service tools to make your experience even better:
· Forgot your username? Look it up right from the app!
· Register your mobile phone to receive text messages and never miss an important account notification!
· If your administrator allows it, you can add dependents to your account, issue them cards and more!
· View all of your administrator’s FAQs and Announcements
· Squished some bugs to make your experience better
Introducing “Emma”, our integrated voice response bot! From inside the app, just ask Emma what your balance is or what your recent transactions are and she will speak back to you with your account details.
I like being able to submit documentation thru the app from my phone camera. Makes life much easier!
Good app but...
It needs a forgot your password link in the app instead of having to call or email
If only I could give a zero star
This app apparently doesn't work very well. Every claim I've submitted through it has been denied due to lack of information.... W-E
- Category: Finance
- Updated: Jul 06, 2017
- Version: 6.0.2
- Size: 10.3 MB
- Language: English
- Seller: MBI Benefits Inc
- © 2014 First Financial Administrators, Inc.
Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.