Welcome to Firehouse Subs! Use our app to earn food rewards on your purchases, order from Firehouse, find locations, and more! Available for all US locations (excluding Puerto Rico). Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!
Download this app to:
+ Get a FREE large drink just for singing up!
+ Manage your rewards account
+ Order -- pay in-app via credit card or pay when you pick up your order
+ Find Firehouse Subs locations
+ Play our game for bonus points
+ Refer friends for bonus points
1. Sign up in the app for a Firehouse Rewards account.
2. Enter your phone number at the register every time you visit Firehouse Subs. If you order via the app, we’ll automatically add the points to your account.
3. When you have enough points for a reward, it will turn yellow.
4. Tap on the reward you want to activate it, then enter your phone number next time you order to redeem the reward.
Points earned are based on the pre-tax post-discount amount spent. Rewards cannot be combined with other rewards, discounts, or offers. Need help? Contact firstname.lastname@example.org.
**Continued use of GPS running in the background can dramatically decrease battery life.
Ratings and Reviews
Saves no time....
Let me start out by saying I have used competitors app regularly and the app Firehouse has is functional and visual pleasing.
However, when I use app and pay I expect to be delivered food when scheduled with no line or wait. ( As competitor does). Instead, you schedule, pay online and wait to go a little after scheduled time. I show up to be told I must stand in line with everyone because checkout is actually processed at register. Even after paying online. So I wait behind everyone to checkout. And then another 10 minutes for sandwich to now be made since I checked out. I placed the order and paid online why do we have to go through this? It seems to be a waste of time to enter it in app to simply wait same time as ordering in store. As a father of 6 month old twins always short on time, competitor will get majority of business.
Terrible app. Just order on computer.
I have been using this app and keep hoping with each update that it will work better. So far, no luck.
Although the app is visually pleasing and allows me to get rewards, etc, it is so slow as to be almost impossible to order in the app. The processing time on every click forward is appalling.
An app that is intended to let you order ahead should not take 15 minutes to process through the order!
I often get the “something went wrong, try again later”, and at the checkout screen, it takes so long to process that the “soonest pickup time” is forced to me moved forward (which means I have to submit again and wait AGAIN).
Don’t bother getting this app. Save yourself time and order on a real computer or just in the restaurant.
Well organized, easy to use
Very simple process to scan receipt and collect rewards points. Very easy to search menu, customize food options, place order and pay. Everything works perfectly every time. When picking up order at store process is easy and quick. Staff is professional, friendly and cheerful. Paying in store for online order is also quick and easy. Orders are always correct and food is always great.
With Family Sharing set up, up to six family members can use this app.