First Citizens Digital Banking gives you a powerful, comprehensive set of mobile banking tools that work across all your devices – mobile phone, tablet, and computer. Log in from your Apple device quickly and securely using Face ID, touch ID or a 4-digit PIN. To enable this feature, go to Profile and Preferences and then Log In Preferences.

First Citizens Digital Banking helps consumer and business customers:

• View your accounts and transaction history
• Deposit checks from your mobile device
• Pay bills, view eBills and make internal transfers
• Manage your credit and debit cards easily and quickly with our Manage Cards feature - change your PIN, report upcoming travel (consumer only), freeze or unfreeze a card, report a stolen card and more
• Send money directly to other First Citizens Digital Banking customers with Pay Bank Customer
• Receive account and security alerts via text or email
• Access your checking, savings and credit card statements faster and more securely

Consumer customers can also:
• View your complete financial picture by linking all your accounts (even those with other financial institutions), track spending patterns, create budgets, understand your net worth and manage expenses, all in one place
• Send person-to-person transfers to anyone using an email address or mobile number with Pay People
• Transfer funds to accounts you have at other financial institutions

Business customers can also:
• Set up multi-user access - customize and designate access to employees who are helping manage the company's finances
• Send domestic wire transfers
• Send payments via ACH

About First Citizens Bank:
Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank provides banking and financial services to consumer and business clients through a network of over 600 ATMs and more than 500 branches in 19 states. For more information, visit First Citizens Bank. Forever First®.

Fees: First Citizens does not charge fees to download or access First Citizens Digital Banking, including the First Citizens mobile banking app or First Citizens Text Banking. Mobile carrier fees may apply for data and text message usage. Check with your carrier for more information. Fees may apply for use of certain services in First Citizens Digital Banking.

Copyright © 2018. First Citizens Bank. Member FDIC. Equal Housing Lender.

What's New

Version 3.0.5406

•Performance enhancements and bug fixes
•Log In using Touch ID, FaceID or 4-digit PIN
•Take control of your finances with Manage My MoneySM Financial Management tools, including the ability to add non First Citizens accounts, track your spending, create budgets, manage your debt, monitor your net worth and more (consumer only)
•View your FICO® Score (select consumer loan customers)

Ratings and Reviews

3.5 out of 5
95 Ratings
95 Ratings
cron7 ,

Does Not Do Face ID

C’mon FCB, you’re always far behind on the latest digital discoveries!!! After years of no fingerprint ID, you finally add it in this update, but wait, that’s old technology now because it has been replaced with Face ID!! Your update says it employs Face ID, look again, it’s not even in the app as an option. Wow, some oversight you have, actually makes me wonder if I should continue banking with you, I’m more concerned about my finances and access to them. C’mon, let’s get on the ball, maybe hire folks that actually know what they’re doing. Digital/electronic banking is here to stay because this is what drives and dominates all of our lives today, why not commit to being the best for your customers or accept trying to go forward without us.

G-smurf ,

Fast and convenient!

Use this app to do most of my banking and it’s always fast and convenient. I can deposit checks, pay my bills, transfer between accounts. Super easy

Guy person 33 ,

Really pretty bad

Down for service s lot. Mobile check deposit very particular. Buttons and navigation not real intuitive. Often not reflective of most recent activity. Not a fan and is a factor in a serious consideration to switch. I have been with them nearly 20 years but seriously considering a leave


First Citizens Bank
38.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© First Citizens Bank


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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