Online dermatology service First Derm is an award-winning app, backed by scientific research studies, with over 200,000 users.
Featured on Wired, CNET, USA Today and Forbes, First Derm is one of the oldest and largest online dermatology groups, serving 160+ countries in 7 languages. Our online dermatologists are board-certified, vetted, and trained in teledermatology.
Get an expert answer on your skin concern anywhere, anytime, anonymously. Starting at $29.95.
RESEARCH-BACKED – First Derm’s technology is backed by 4 peer-reviewed scientific papers and in hospitals.
8-HOUR, 24-HOUR and 48-HOUR RESPONSE TIME GUARANTEED - First Derm responds within hours. 24/7 online customer support.
BOARD-CERTIFIED DERMATOLOGISTS – Dermatologists on First Derm are board-certified with over 10 years of specialized training at top medical institutions and vetted by a senior medical advisory board.
100% ANONYMOUS – No registration needed. User data is always kept anonymous, encrypted, and on secure servers.
SHARE YOUR ANSWER AND JUMP THE QUEUE – 70% of our users get better with over-the-counter medication. For more serious cases, First Derm recommends a face-to-face with a dermatologist. Use the app to find a dermatologist, pediatrician and pharmacy near you. With an answer from First Derm, our users see a dermatologist two weeks faster than the US average of 32 days.
Common concerns include:
• Folliculitis (ingrown hair)
• Bug bites and insect bites
• Hair loss, alopecia
• Skin cancer, moles, changing moles, melanoma, actinic keratosis
• Cold sores, fever blisters, herpes simplex virus
• Dandruff, seborrheic dermatitis, dry scalp, scaly scalp
• Dry skin, chapped skin
• Wrinkles and anti-aging skin care
• STD (sexually transmitted disease) / STI (sexually transmitted infection)
Answers provided by First Derm dermatologists are for informational purposes only to give you peace of mind and what to do next, since you are anonymous, it does not create a physician-patient relationship, and is not a diagnosis or a treatment plan.
+ New look and feel
+ You can now chose how quickly you want to have your response
+ New sharing function
+ iOS 11 compatibility
+ A number of problems fixed
Ratings and Reviews
THANK YOU. I received a response in under two hours stating pityriasis rosea. At work, I was advised to go to an Urgent Care facility where they looked at one little area of my rash for 5 seconds and stated it was definitely fungus and gave me Nystatin as treatment. It didn't seem correct so I got in to see a dermatologist. GUESS WHAT? Immediately the dermatologist stated it was definitely NOT fungus and it was most likely pityriasis rosea. Ha! Thank you!!!! Clearly First Derm is VERY reliable and I received this original response in under two hours and for less money! Definitely remembering this for the future..
Thank you for your account. Happy to help. Skin diseases can be challenging sometimes for non-dermatologists.
First Derm Support
Little to no support
I read a review about this app and decided to send in a 48 hour case for $30. About an hour later, I decided to cancel. I sent an email, and I got a what appears to be automated response saying the case was under review by another doctor and that’s why it was taking so long. I sent another email and actually canceled the case in the app. Well guess what, I was still charged. Keep in mind, I never saw any result. I sent several other emails and even called a number I found online, which always goes to a answering machine. They never reply or call back. Now I have to file a claim with the bank for services not rendered. Stay away from this app unless you want a headache to go with your skin issue.
Hi Mr Bait
Thank you for your feedback. Our support replied to you within a few hours of your concern. Your case had already been reviewed by a dermatologist and we cannot refund cases that have already been processed. Your results have been delivered, you can see the answer under the my cases folder. If you cannot retrieve your answer, you may also see it on our website entering your 8 digit case number.
Best dermatologist service! Over an app! It's absolutely lovely and at a fraction of the cost of a private dermatologist. Went to the hospital twice and none of the treatment they gave me worked. I haven't tried the First Derm treatment yet but even if it does not work I still received more (quality) information than I did at the hospital. Only waited about 30h for the answer and I do not regret a single dollar I spent. Thank you very much !
- iDoc24 AB
- 27.3 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, French, Italian, Norwegian Bokmål, Norwegian Nynorsk, Simplified Chinese, Spanish, Swedish
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- ©2017 iDoc24
- In-App Purchases
- First Derm $29.99
- First Derm $39.99
- First Derm $25.99
With Family Sharing set up, up to six family members can use this app.