Description

Put a First Tech branch in your pocket. Stay connected to your finances 24/7 with the First Tech app.

• Deposit checks
• Pay bills
• View your account balances
• Check your transaction history
• Transfer funds
• Send Money with Zelle(SM)
• Pay First Tech loans
• Find a First Tech branch
• Locate any ATM in the country
• Contact us at the touch of a button

What's New

Version 3000.4.300

Miscellaneous bug fixes and performance improvements

Ratings and Reviews

4.7 out of 5

20.1K Ratings

20.1K Ratings

Good but not great

JazzSoul

I've been using this mobile banking app for over three years now. I can do whatever I need to do re: banking, but this latest version seems a step or two backwards. Previous versions let one use touch ID to login. That's gone now. REALLY WANT then to bring Touch-ID login back!!! Previous versions of the mobile deposit feature worked really great! You entered your details, manually snapped a picture of the front and the back of the check, making sure you had all four corners within the boundaries of the picture, and Bingo! Your deposit was in. This version automatically snaps the pictures when it thinks the four corners are within the boundaries. You'd think that would be a good idea, but actually it's a lot harder to work with, and a lot harder to get an acceptable picture. Sometimes newer isn't really better.

Technology Progressive

TheRubyEffect

First Tech customer service, ease of account funds management, and low/no fee structure is absolutely why I continue to bank here and refer those who will appreciate this experience. However, it is painfully obvious that, for an institution with Tech in the name, there is a lack of funding to upgrade online banking, mobile banking (which has a basic connection with their website service), and API connections to worthwhile third party services and support for enhanced account management and features. This is hard to accept as a very technology dependent person operating a business that also relies heavily on this. Their mobile app and website have seen some useful upgrades, but it’s no where near the capabilities of their big corporate counterparts. Perhaps we need to support our bank with a KickStarter campaign. Whatever it takes to get their online systems as amazing as their in person service.

Intermittent errors and crashes are consistent, not good for a bank.

Ad circus

I can only speak from an iPhone perspective, but I know others with Androids have problems with this app as well. So many different problems, it makes me question the decision making and safety of my money in their hands, where I used to trust them much more.
Issues:
-I often see intermittent server connection errors, or server error messages at least that crash the app so you can’t use it at all
-App often hangs with log in attempts
-App often forces you to log in twice
-App times out inconsistently and randomly, then crashes and disappears
-App versions aren’t compatible with older iOS versions so lately you must upgrade to newest iOS version even if you don’t want to. This should not happen.
-The Touch ID was taken away-this was a bad choice
-Spontaneously quits processing in the middle of transactions. Bank transactions. This has happened to me more than once when attempting to transfer $ between accounts.
-App often closed for maintenance —it’s closed right now, which is why I’m writing this!
-The look and feel changes so often you can’t tell if it’s legit or if it’s been hijacked

All of these don’t inspire trust. And this is a bank! First Tech is a good bank, the app should match that quality but it doesn’t.

Information

Seller
First Technology Federal Credit Union
Size
104.7 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2016 First Tech Federal Credit Union
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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