Fleet SmartHub 4+

Wex fleet cards are highly recommended where I come from. Everything is simple to use and documentation is very easy, thanks for helping out a small business owner like me! I’d recommend them to anyone looking for a good fuel card!

My bill is due on the 7th every month. I usually pay around the 1st. I couldn’t log in. I removed the app and added it again. Still couldn’t log in. I was going to change my login but then I went to the website and it worked fine. It looked like I paid until today when I got an email saying payment past due. I should’ve checked my account after paying. I would’ve seen the payment never went through. So today on the 15th I tried the app and now it works. There should’ve been an email sent out saying the app is down. I see on the 7th other people said they couldn’t log in either.

I’ve had to reset my password to login for months now. The app worked great for awhile but now it is difficult to login, I constantly have to reset my password even when this has happened 10+ times and I’ve wrote it down several to be sure. Also this makes it difficult to pay as I can’t login on the go and has also created issues with that. I honestly just can’t believe how long it’s been with no resolve from a company that does the app for a lot of gas stations. Will be looking for anyone who uses a different app I’m completely fed up with this one.