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Description

FlyCleaners is the most convenient laundry and dry cleaning service in NYC! Set up a pickup and delivery, on-demand or scheduled, with a tap of your finger, and never see the inside of a laundromat again!

Get $10 off your first laundry order and/or dry cleaning with us! (Promo code: APPLEFLY10) We pick up and deliver 6AM-Midnight, 7 days a week, for your convenience. We can even do overnight laundry for late night pickups and have it back on your doorstep early the next morning. Washed, folded, clean, and fresh.

Forget about lugging your inconveniently heavy laundry bag to the laundromat. Never again will you have to spend time desperately searching your apartment for spare quarters for the washer. Never step foot into that laundromat two avenues away that doesn’t even have WiFi. Using our on-demand laundry service, we can be at your door in as little as 20 minutes. So stop wasting time on everyone’s most time-consuming chore.

How FlyCleaners works:

1) Becoming fly: Download the app, set up your account, and schedule your first pick up to get $10 off your laundry and dry cleaning needs. (Promo code: APPLEFLY10) Choose between on-demand or schedule a time during our laundry pick up and delivery hours 6AM-Midnight, 7 days a week.
2) Because we fly too: Select any additional laundry preferences. We’re doing laundry your way.
3) We fly over: Our “FlyGuys” will come straight to your door with a FlyCleaners bag for your laundry. Have a doorman? (Ahhhh, the luxury...) Leave your clothes with your doorman, our experts will pick up your laundry from them!
4) Your clothes take flight: Our expert cleaners wash, fold, press, and dry clean your clothes just the way you like it.
5) The return flight: Our FlyGuys deliver your clean, fresh laundry back to your doorstep. You didn’t even have to lift a finger! (Okay maybe one finger...)

LAUNDRY AND DRY CLEANING SERVICES AND PREFERENCES:
Personalize how you want us to do your laundry.
Wash and Fold:
Hang dry
Fabric Softener
Green Detergent (unscented)
Separate whites and colors
Bleach white items

Dry Cleaning:
Green cleaning
Starch

Why use Flycleaners?
- No more lugging laundry bags across the city and through the subways.
- No more rushing to the dry cleaners to pick up your clothes.
- Next morning delivery is available for late night Wash & Fold laundry pickups.
- Hang dry options available for your delicate items.
- Free laundry service deliveries on laundry orders over $30
- Comparable pricing to your neighborhood cleaners but with door to door laundry service! (Rejoice NYC walkup dwellers, we’re coming for your laundry.)

What do our customers say about FlyCleaners: Laundry & Dry Cleaning Delivery On-Demand?

"Great app! If you like Cleanly or Rinse, you'll love FlyCleaners! Scheduling a pick up was really easy and they had everything back to me the next day!"
-Caitlin M.

“I used Rinse when I lived in San Francisco. After moving to Williamsburg, there didn’t seem to be any dry cleaners. Thanks to FlyCleaners I can get my dry cleaning picked up and delivered rather than drag garment bags to work”
-Ryan B.

“No more time wasted at the laundromat. I just leave my dirty clothes with my doorman to be picked up while I’m at work and FlyCleaners takes care of the rest”
-Dylan S.

"I've had consistently great experiences with FlyCleaners! Turnaround is quick and always within the timeframe promised, the delivery people are always friendly, and I've never had anything missing. Laundry comes back clean, fresh and folded way better than I could fold them! Super convenient and easy to use."
-Leslie B.

Every FlyCleaners order is backed by our Service Guarantee that promises:
We will always aspire to be on time even as we take on NYC traffic to get to you.
We will always strive that your laundry order will be ready when it is supposed to.

For full details on Our Commitment to you, please visit http://flycleaners.com/commitment.html.

What's New

Version 3.7.0

Improved ordering workflow for faster ordering when On Demand is not available.
Improved current order detail preview for better understanding of pickup and delivery status and time.
Faster loading times for ETAs and pickup time schedules
Added credit balance, now available in Account screen
New menu design, moved to bottom of screen.
Bug fixes

Ratings and Reviews

4.3 out of 5
2.9K Ratings
2.9K Ratings

Goodbye laundry room

Mlou365

I have used Fly Cleaners for machine washable items to be picked up, washed, folded and returned the next day. I received them back right on time and well handled. The unscented wash smells fresh (yay! no cloying scent) and all was folded neatly and was sorted and easy to put away. I accidentally threw in something I would have normally hand washed but it was fine. Though I would not do this except by mistake I was pleased to see no damage or shrinking. If you tend to run late be careful about scheduling. These folks run ON TIME. (Yay again!!) I had an 8-9 am pickup window today that I had scheduled in advance. The driver was here promptly at 8. I am very happy with this service especially because it costs roughly the same as using machines and your own detergent. I won’t be going back to my building laundry room. It’s nice enough but who needs it when there is FlyCleaners?

lost all my clothes - No customer service available

PilarAsen

Do your research before using! They have a huge history of losing clothes with no return! There is even a newspaper article about that! These positive reviews here sound so fake... used this app for some months. They messed up a couple of times but nothing further than late deliveries or using strong detergent (that was very bad, my towels had super strong bleach smell when I asked no bleach, had to wash them again)..And week they lost 90% of my load!!! (all the dark clothes, so all my business clothes) and it is been a week and we still have no news of the items, no compensation... Nothing! Nobody answers the phone ever... any day, any time... it always goes to voicemail....They only communicate by email, very rude, automatic responses, always s genes by different person, no follow up whatsoever...so incompetent... Zero customer service, zero help... Their compensation is $7/lbs for lost items so do your math before sending good clothes... I lost hundreds of $$. Unbelievable! Do your research, there are better apps out there.

Don't Use It

#greenpoint4lyfe

I deleted my FlyCleaners App today, which is probably something that I should've done at least several week ago.

I started using the service in April. I often had my laundry picked up one night and had it delivered the next day. No less than 4 times, I woke up to a text saying "Sorry we need more time." This was often when I was incredibly low on outfits to wear, causing me to have to run into a last minute panic before a meeting. You can argue that's my fault, but I would argue that a service shouldn't give you an option if they can't fulfill that option.

By the way, when things do go wrong, they blame the laundromat. Well, FlyCleaners, how about adding in more buffer time on your delivery options, rather than over-promising then throwing your laundromat partner under the bus.

The final straw for me was last week when I asked to have my laundry picked up Monday night and deliver Wednsday, giving them over 24 hours, which should be child's play for a service such as this. They picked it up Monday night and sent me a "we're late" notification on Wednesday. I rescheduled for Thursday delivery and when it was time, I received another "we're late" notification. I finally received the clothes on Friday, almost an entire business week after having them picked up and just hours before I went out of town for a wedding.

Don't do it. Or if you do, beware!

Information

Seller
Dry Cycle Brands, LLC
Size
57.9 MB
Category
Lifestyle
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Dry Cycle Brands, LLC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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