Screenshots

Description

Take control of your health information. The new and improved mobile version of your personal health record, powered by FollowMyHealth®, is easy to use and easy to navigate.

From the home screen, you can view your current health summary, reminders and recent account activity—and quickly click to your medical profile and profiles of family members you’re authorized to view. You also get 24/7 access for:

• Communicating securely with your care team.
• Scheduling appointments.
• Viewing test and lab results.
• Requesting prescription refills.
• Managing your preferred pharmacy for prescription renewals.
• Managing connections with healthcare organization to access your health information and interact with providers.
• Paying outstanding bills and view your billing history.
• Viewing and manage your demographics, contact information, and insurance policies.

(Please note: The availability of some features may be dependent on your connected organizations.)

Take full advantage of the modern iOS features such as:

• Passcodes and Touch ID: Create a Mobile Passcode or use Touch ID to quickly and easily sign in to FollowMyHealth® Mobile. Touch ID requires iOS 8 and up. Mobile Passcode will work on any iOS device.

• Apple Health: Automatically import upload blood pressure, weight and glucose readings from Apple Health into your FollowMyHealth® account.

• Push Notifications: In addition to receiving FollowMyHealth® notifications via text and/or email, notifications can now be pushed directly to your iOS device. App badges notify you at a glance of important new information within your FollowMyHealth® account.

• Apple Watch: Convenient access to FollowMyHealth® push notifications and Action Center items directly from your Apple Watch.

• Apple VoiceOver: Improves accessibility for visually impaired users.

What's New

Version 3.4.1

• Allows users needing assistance accessing their account to recover their username and password.
• Supports viewing and download PDFs attached to Health Records.

Ratings and Reviews

4.6 out of 5
8.2K Ratings
8.2K Ratings
Bugaboo06

Constantly crashes, worthless customer support

When I first got this app a couple of years ago, it worked great. Sometime last year, it suddenly started crashing as soon as I logged in. I could see my information momentarily, and then it would just close. I reinstalled it twice, I installed updates, nothing helped. So I contacted customer service. But instead of listening to me, they treated me like a moron, as though I must never have seen a piece of technology created in the last half-century. They insisted I reinstall it again. They insisted I didn’t know how to properly install an app (I guess tapping a button that says install is confusing for some....). They refused to acknowledge that the problem might be a bug in their software. They told me to try it on a different device. (I did, by the way, and it didn’t work any better on my iPad than it did on my phone.) They went back to the brilliant summation that I must be installing it wrong. Unfortunately, my doctor’s office insists on using this platform for most communication. I guess I installed them wrong, too?
Update: The developers continue to do nothing to fix the app, although they did offer the extraordinarily helpful suggestion that I contact my medical provider to resolve the problem with *their* software. This makes tons of sense. In fact, I always contact my GP when I have computer issues. I’m sure he can fix this, too!

Developer Response

If your medical organization was unable to provide technical support, please contact our development team at fmhmobilefeedback@allscripts.com with a description of your issue and they will help troubleshoot your issue.

charisma1372

Not very good

If this app worked consistently and the way it is supposed to work it would be amazing, but I have had many problems with this app. After having major heart surgery, I downloaded it only for the convenience of being able to “easily” pay my bills. Immediately after downloading, I wasn’t able to even view my bills, much less make payments, so I contacted customer service. Once they finally straightened everything out after a few weeks, I was able to make one month’s worth of payments. Now, each time I try to pay an invoice, I receive an error message that says the payment provider cannot be contacted ... whatever that means. Of course when I call the phone number to try to pay, I don’t get an answer. I’m not sure if there is a disconnect between the app and the actual doctors’ offices or what, but this app has been pretty much nothing but aggravation for me. Also, I don’t know if it is supposed to automatically update but my insurance changed 5 months ago and that still hasn’t been reflected in my patient information. I understand that doctors are busy etc etc etc but this app has certainly not done much to make it easier for me to keep track of my records and bills.

tangosiggybootsie

Need further treatment/answer

Until I return to AZ in Dec, I will have to walk on this painful left foot in the meantime. The Dr stated there could possibly be a tendon surgery at a later date that could help. I was given a low dose steroid injection which helped enough to reduce the bursting pain while I slept. The Dr thought I could try another low dose injection. When I contacted the office I was prescribed a round of over the counter steroids. He had already prescribed these for me the month before. My primary care Dr had recently prescribed this same prescription for my foot. Neither round of these prescriptions gave me any relief so I did not pick up the third Rx. I’m wearing a brace on that leg that fits in a certain shoe several hours a day that is supposed to help. However, it does make the bottom of my foot quite sore, even with padding. I did not get an answer as to where or what I should do next or if he wants to still try another low dose injection or if there is just nothing else BUT possible surgery later and the risks and gains of that. I leave for Ohio on May 16. Please someone answer me. J. Brucksieker

Developer Response

Thank you for writing to us, in order to get further assistance on the issue request you to connect with your medical organization directly.

Information

Seller
Allscripts Healthcare Solutions, Inc.
Size
79.2 MB
Category
Medical
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
Copyright
© Copyright 2017 Allscripts Healthcare Solutions, Inc. All rights reserved.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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