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foodpanda - Order Food Delivery for Pizza, Burger and Sushi

By Foodpanda

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Description

HUNGRY? EXPERIENCE THE BEST CHOICE OF FOOD IN YOUR HAND!

Tap, choose, and enjoy your yummy meal from many restaurants in your neighbourhood with foodpanda. Your one-stop food delivery service for all. One app, one account, 20+ countries! And all this for FREE!

Whether you like Pizza, Burgers, Sushi, Italian, Chinese, Indian or any other of our favorite cuisines. Ordering through the free foodpanda app guarantees that your meal will be delivered fast, hot and tasty. Available in India, Singapore, Malaysia, Pakistan & Taiwan and many more (full list below).

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OUR APP IS EASY AS 1, 2, 3:

1. Find nearby restaurants
2. Choose your food
3. Get it delivered

That's it! ENJOY YOUR MEAL.

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FEATURES OVERVIEW:

• SAVE MONEY by using our exclusive deals and vouchers.
• CUSTOMIZE YOUR MEAL with sauces and toppings, just like you would do in the restaurant.
• SECURE MOBILE PAYMENT simple and safe with cashless payment.
• EASY CHECKOUT foodpanda can store your several addresses (home, work, etc.) to make it easy for you.
• REMEMBER your orders, foodpanda saves your past orders to easily reorder it .
• MANY CHOICES order food delivery from over 100 different restaurants in your area.

FOODPANDA IS FULLY AVAILABLE IN:

Asia-Pacific: India, Thailand, Indonesia, Pakistan, Singapore, Malaysia, Vietnam, Taiwan, Hong Kong, Philippines, Bangladesh, Kazakhstan, Azerbaijan, Brunei
Europe: Romania, Bulgaria, Georgia

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Reviews & Feedback: Unfortunately, we're not able to answer reviews here in the App Store, if you need help or if you have any suggestion, email us at contact@foodpanda.com. We'd love to hear from you. Follow us on Facebook (fb.com/foodpandahellofood) and on Twitter (@foodpandaglobal).

What's New in Version 2.6.5

We have added some cool new features and improvements:

• FACEBOOK LOGIN
You can now login with your existing facebook account.
• SPEED INCREASE
Caching improvements have made everything run faster.
• REDESIGN: UX/UI Improvements
Clearer design for an easier selection and a more intuitive experience.
• iPhone 6 OPTIMIZATION
Design adjustment to perfectly synchronize your app with your iPhone 6.
• Several minor BUG FIXES

Reviews & Feedback: If you need help or if you have any suggestion, email us at contact@foodpanda.com. We'd love to hear from you. Follow us on Facebook (fb.com/foodpandahellofood) and on Twitter (@foodpandaglobal).

If you like the service, please rate our app!

iPhone Screenshot

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Customer Reviews

No customer service

Placed a simple order and was missing one item. Attempted to contact food panda right away via their contact number - no answer - then attempted to contact via calling back the phone number that notified me the order had arrived - no answer. I then attempted to email them - received an automated email and that was it. Few days later I sent a message to their Facebook account and received a response and a phone call apology. That was it - problem never fixed. Have deleted the app and won't use this service again. It's ridiculous for a customer service business avoiding communicating with their customers and not ensuring the customer is satisfied with the service.

Very poor service

Order food at 4:36pm and it's now 6:18pm, yet no delivery. Called the customer service and they don't track their delivery guys. He told me that he'll have to call the delivery personnel to check the status. Unfortunately, checking ain't bringing back the lost time. Even the customer service was not assuring. The process should have had a system to know that the food has been delivered and should be triggered by the delivery guy. It's not rocket science. If something is not delivered in time then proactive measures should be taken once the system automatically tracks and raises a flag on undelivered services. Poor management, poor service and very poor customer service.

Bad experience

I made my first order on the app, but after about 30 minutes, I never received confirmation, so I called foodpanda-- apparently my order was canceled for reasons that did not make much sense. Of course, they had already charged my credit card, but not called or informed me otherwise that my order would not be filled. Overall, bad service, extremely poor execution, and I am really disappointed.

foodpanda - Order Food Delivery for Pizza, Burger and Sushi
View In iTunes
  • Free
  • Category: Food & Drink
  • Updated:
  • Version: 2.6.5
  • Size: 15.6 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus.

Customer Ratings

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