FordDirect CRM Mobile
This app is only available on the App Store for iOS devices.
The FordDirect CRM Mobile App provides complete access to FordDirect’s exclusive CRM platform to manage your dealership's key daily activities 24/7 efficiently. The FordDirect CRM is a customized CRM experience created for Ford and Lincoln dealers.
Features and Capabilities include:
Access sales opportunities and daily work plans
Add prospects and manager customer profiles
Quickly respond to internet lead opportunities anytime, anywhere
Seamless integrations with in-store CRM
Please call your FordDirect Digital Performance Manager for more information.
-New video capture tool provides ability to send an email attachment of vehicle walkarounds
-Enhanced Sold, Ups and Other tabs on Desklog display breakdown of New and Used with drill downs for summary lists
-New Appointments tab on Desklog provides daily scheduled tasks with drill down
-Text Message push notifications for incoming New or Reply text messages
-Click to call from within the Customer Details screen
What's New in Version 2.2
-Edit a Trade from the Opportunity page
-Vehicles added to opportunity now save as either New or Used
-When switching between New/Used Inventory, the selection dropdown fields reset
-State and title dropdown lists refresh from Add Prospect view
-Vehicle Wanted now displays from desklog statistics dropdown for active deals
-Customer Name on the Activity History screen now displays