Screenshots

Description

Install Formilla Live Chat on your website and allow your visitors to chat with you, even when you're on the go! Simply download this app and login with your existing Formilla Live Chat premium account.

Formilla Live Chat features:

Installs Instantly: Our live chat software works with any website platform, including WordPress, Joomla, Magento, Shopify, Drupal, and many more. Use one of our existing plugins to install instantly and chat with your users on-the-go from your iPhone or iPad.

Push Notifications: Stay logged in any time of day and receive push notifications even if the Formilla Live Chat app is closed or in the background. Never miss a chat, support, or sales opportunity again! From within the app, you can even enable push notifications whenever a new visitor arrives on your website.

Real-time Visitor Monitoring: The Formilla Live Chat app will automatically display and update the number of active visitors currently on your website right on your iPhone or iPad. Initiate live chats with users, see what web pages they have visited, the referring site URL, whether they're a new or returning user, etc. Formilla Live Chat visitor monitoring comes with any of our Premium account packages.

Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Chinese, Hindi, Italian, Japanese, Russian, Korean, Polish, and much more!

Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor on your website after a defined number of seconds.

User/Agent is Typing a Message...: Now you don't need to wonder if the person you're chatting with is even on the other end! Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable.

Visitor Technical Info: Easily access your chat visitor's technical details from your iPhone or iPad such as what operating system, browser, or screen resolution they're using.

Custom Banners, Colors, and Themes: Formilla Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat!

Attention Grabbers: Formilla Live Chat offers the use of an Attention Grabber to get the attention of your visitors! Upload a custom image with your picture or any other message you'd like to communicate. Get creative and use it for marketing promotions too!

Advanced Customization: Formilla Live Chat software gives you the ability to stretch the width and height of the live chat button, add an image such as your logo, and control the location down to the pixel! You get access to the CSS for the live chat button and attention grabber to make it look perfect!

Offline Email Form: Formilla Live Chat software automatically displays as an 'Email us' button on your site when you're offline. You can manage offline messages through the Formilla Customer Inbox or on the go by using your preferred email client. The Customer Inbox comes with your live chat software account as a Help Desk solution for managing customer email, customer feedback, prioritization, and ticket management.

What's New

Version 2.6

Minor update related to Visitors tab in preparation for a future Formilla.com release

Ratings and Reviews

Great App, Room To Grow

ywamnate

This is a way better alternative than having to use Trellian or Gtalk. App works great, doesn't crash simple to use.
I would suggest making and option where I can change the notification sound because the default one is what I use for emails and I tend to ignore it resulting in missed chats. I can also see when there's active users on my site but can't actually engage them. If those 2 things were fixed, this would be a 10 star app.

Fast

Tech md

Free and fast can't beat that great app

Information

Seller
Formilla, LLC.
Size
10.7 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017 Formilla, LLC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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