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FortisAlberta’s Mobile App gives you access to electricity outage information in our service territory. It also provides you with the ability to report an outage and receive relevant data such as estimated restoration times, cause and the number of affected customers in real-time.
Conveniently and easily report an outage in our service territory by entering your Meter Number or Site ID to begin the process.
View current outages on our real-time outage map that will update frequently with the latest data, including estimated restoration time, reason and the number of affected customers.
Planned Power Outages (PPO)
View scheduled outages in our service territory along with relevant information, including start time, estimated restoration time, status, cause and the number of affected customers.
Locate streetlights, request repairs and check the repair status.
We deliver safe and reliable electricity service to more than 60 per cent of Alberta’s total electricity distribution network. That’s electricity to 530,000 residential, farm and business customers like you from across central and southern Alberta. We operate in 200 communities with more than 120,000 kilometres of power lines.
What's New in Version 3.0
- we’ve included fields for you to add your name and phone number when reporting a power outage
- various minor bug fixes and design tweaks