Description

Founders Mobile App provides you FAST, SECURE and FREE access to your accounts from your iPhone, iPod Touch, or iPad - anytime, anywhere.
• Check your account balances.
• View recent account activity and transactions.
• Transfer money between your Founders accounts.
• Transfer money to other Founders members through Founders Pay.
• Deposit checks with Mobile Deposit.*
• Pay non-Founders members via Popmoney by securely sending money using a mobile number or email address.
• View and pay bills with Founders Bill Pay.
• Locate Founders offices and ATMs using GPS or search criteria.
• View account statements.
• View and redeem CURewards® points.
• Temporarily block and unblock your Founders Debit and Credit Cards.
• Initiate Stop Payment requests.
*Not all accounts are eligible for this service. Only members in good standing that have the option to deposit a check within Founders Mobile App are eligible.

How do I download and activate the Founders Mobile App on my smartphone or tablet?
You can download the app directly from the App Store.
Is the Founders Mobile App secure?
To ensure the safety and privacy of your account information, we incorporate multiple security features in TouchID:
• All transactions are encrypted.
• Authentication required with every TouchID interaction.
• No personal or financial information stored on your device.

Why is the application asking permission to access some of my phone’s functions?
In order to enable some of features available through our app, the application may need to access the following on your mobile device:
• Location Services – So our app can return office and ATM search results that are relevant to your current location.
• Camera – So you can use the Mobile Deposit feature.
• Contacts – So when using the Popmoney person-to-person payments feature you can easily select a contact from your device to pay.

I keep getting errors when I attempt to log in. What should I do?
First make sure you have the correct login credentials. If you are unsure, please utilize the Passcode or Forgot Username links. If you are confident in your login credentials and are still having problems, reinstall the app from your app store. Please note: you will also need a Secure Access Code. This will be delivered to you using one of the contact methods we have on file (ex. phone call, text message, email). When you request a Secure Access Code, be sure you have the means to access this code immediately.

Founders Federal Credit Union is federally insured by NCUA.

What’s New

Version 18.0.5409

Enhancements and Bug Fixes:
In preparation for compatibility with Apple Watch

Ratings and Reviews

4.5 out of 5
2K Ratings
2K Ratings
Kelsey Craig ,

Change for the better of members

I absolutely LOVE the new online banking issue that has been presented to us as members. The app is SO easy and convenient to use and even has the convenience of Touch ID and passcode options that make it even easier to access all of my accounts in less than a minute. I check my accounts often and I have had ZERO issues with my new Founders app. I’m excited to see a change and revamp to all of the new features that this app offers and also that we can do anything within this app that we can do in the web browser as well; something that couldn’t be said about the old system/app. Also, the self-service that this app provides!! I can block my own card, place travel notifications, mobile check deposits, rename my accounts to make accessing the correct ones easier, etc. The transition was smooth and the change is amazing. Thank you, Founders!! You are the best!!!

ashleyecauthen ,

Great App with new features

This app is new and improved from the old Founders app. There are many new features that are very helpful and make online banking a breeze. The new app allows you to view all accounts you are associated with under one login, so you no longer have to have multiple logins for each account. You are now able to easily open new accounts and apply for loans, notate your card for traveling, and transfer funds to other Founders members. They also offer different backgrounds, such as USC and Clemson, to customize your account. The new app makes it very easy to view and keep track of your accounts, since it allows you to rename and also hide accounts you do not wish to view every time you login. I am very happy that Founders has such a great app to make being a member even better!

Markowinszka ,

If it works, don’t fix it!

Update: new version has improved significantly the account load speed has improved and Face ID works well. Therefore I’ll rate it a 3. And it will be a while to get past the rollout issues to give it a 5.

Not sure who Founders FCU app developers are. Perhaps these were third party offshore? Temps? In house?! Why you folks had to screw with a working app that most customers liked? The user experience is abysmal. And let’s not forget the horrible rollout of your “updated” version. How many customers you left locked out of their accounts because poor deliverables by whomever rolled out the update? Your support number was out of service. I managed to get a different phone thru a twitter feed. Take a hint from other local credit unions: Allegacy. Their app works flawless. When customers bank with any financial institution, we expect access to our accounts at any time. Obviously this company didn’t have a backup plan.

Information

Seller
Founders Federal Credit Union
Size
57.8 MB
Category
Finance
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 4+
Copyright
© Founders Federal Credit Union
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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