Screenshots

Description

Engage with website visitors and users on the go with the Freshchat iOS app.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can:

• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

What’s New

Version 3.4.1

Fixes for login issues.

Ratings and Reviews

4.4 out of 5
7 Ratings
7 Ratings
Cristo117 ,

Super Easy - just take it slow

Freshdesk offers a lot of necessarily profit saving tools that automates our business in way that’s almost unfair since most ppl still have zero clue systems like this exist!

Mark Shannon ,

Can’t even log in

I can’t even log into the app. I can login on my desktop but not on the app. It really needs some work.

Jason Andress ,

Awesome Product!

I've used Freshchat and former Hotline.io for a couple years now in my app. It has been a life saver and saved countless bad reviews.

My clients are able to talk to me directly from inside the app and with a tool they typically use, chat. This solves the disconnect I felt with relying on the review system or emails. My clients are actually astonished and wish that their other apps did this. It's a competitive advantage from my perspective.

Information

Seller
FRESHDESK TECHNOLOGIES PRIVATE LIMITED
Size
63.6 MB
Category
Business
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, Finnish, German, Italian, Norwegian Bokmål, Russian, Spanish, Swedish

Age Rating
Rated 4+
Copyright
© Freshworks Inc
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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