Engage with website visitors and users on the go with the Freshchat iOS app.
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the iOS app, teams can:
• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Fixes for login issues.
Ratings and Reviews
Super Easy - just take it slow
Freshdesk offers a lot of necessarily profit saving tools that automates our business in way that’s almost unfair since most ppl still have zero clue systems like this exist!
Can’t even log in
I can’t even log into the app. I can login on my desktop but not on the app. It really needs some work.
I've used Freshchat and former Hotline.io for a couple years now in my app. It has been a life saver and saved countless bad reviews.
My clients are able to talk to me directly from inside the app and with a tool they typically use, chat. This solves the disconnect I felt with relying on the review system or emails. My clients are actually astonished and wish that their other apps did this. It's a competitive advantage from my perspective.
- FRESHDESK TECHNOLOGIES PRIVATE LIMITED
- 63.6 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, Finnish, German, Italian, Norwegian Bokmål, Russian, Spanish, Swedish
- Age Rating
- Rated 4+
- © Freshworks Inc
With Family Sharing set up, up to six family members can use this app.