Order your groceries online today for delivery tomorrow.
Want to fill your fridge in just a few clicks? With the FreshDirect iPhone app, you can order local and organic produce, fresh seafood, custom cuts of meat, chef-made meals, and all your favorite brands for delivery to your doorstep. It’s never been easier to get your FreshDirect favorites.
With the free FreshDirect for iPhone app, you'll enjoy feel like a grocery shopping rock star:
• Place a new order or change an existing order from anywhere–your kitchen, the couch, a taxi–faster.
• Find all the food you love (cheese anyone?!): it's easy to search or browse the store for your faves.
• Scan product barcodes to look up prices and quickly add products to your order.
• Shop from your previous orders, your shopping lists, and your favorites.
• Check out What's Good for expert selections and big savings each week.
• Know when you’ll get your delicious goodies by easily scanning available timeslots.
• Quickly contact the FreshDirect Customer Service Team via email or phone with any issues. We've got your back!
Areas We Serve:
For those who live in the greater New York City area, New Jersey, Connecticut metro area and greater Philadelphia, Pennsylvania area, including Delaware, the FreshDirect app is a time-saving essential for your grocery shopping.
FreshDirect is a food tech company and the Northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City and Philadelphia metropolitan areas, and the District of Columbia. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce and specialty items through direct relationships with suppliers, growers and farmers. In 2016, FreshDirect expanded its portfolio with the launch of FoodKick, an on-demand business that caters to the needs of urban dwellers with a curated selection of food, alcohol and essentials–all delivered within an hour. Launched in 2002, FreshDirect is a privately held company headquartered in Long Island City, NY. For more information, visit www.freshdirect.com or www.foodkick.com.
- Routine bug extermination
Ratings and Reviews
Not up to par with FreshDirect’s high standards
This mediocre star rating is for the app, NOT FreshDirect itself. It could be so much better than it is. When it’s not crashing, freezing, or dragging, the app can easily be used for routine shopping and placing orders. I use it for that purpose at least once or twice a week. Unfortunately, there’s little else you can do with it besides shop. There’s no way to create lists, or to post or read item reviews (you can only see the star rating within the app, and few items have them). There’s also no way to request items that are not currently available. All of those seem like pretty basic features. FreshDirect has such a well earned reputation for its high quality products (many of which are locally sourced) and stellar customer service, and overall, I’m a very happy customer. It’s just too bad the app comes up short.
App slow and buggy
This review is for the app, not the grocery delivery service...
While I love ordering food from Fresh Direct, their app complicates the process considerably at times, and with increasing frequency. If anything, the reliability of the app seems to be getting even worse lately, such that there is barely a day I can login and not experience some kind of major problem with it. Among other issues I find the following to occur very frequently:
-Sometimes, such as right now at the time I write this review, the app is 100% unusable, with zero content or functionality
-The app is often VERY slow to respond
-The app cannot recognize me or my delivery address even when I am logged in and it knows the contents of my cart saved from previous logins
-I reserve a delivery time only to find that it does not get logged. I may reserve a delivery on my app and minutes later find on my desktop, for example, that the delivery was never logged. At times this has resulted in my not being able to receive an order when I had planned on doing so, having to shop locally at a retail location to make up for the fact that the app failed.
Again, I generally really enjoy being able to shop with Fresh Direct. My problem is not with the service as a whole but with this very unreliable app.
Grocery convenience but opportunity for improvement
I love the look and feel of the app, and the ability to grocery shop on your phone. But I do have a few friendly suggestions for improvement: ability to...create shopping lists, post reviews on items, request to restock an item, and leave a tip post-delivery on the app. I’ve left tips pre-delivery on the app, and noticed my deliveries would be late or they would leave it outside my door. If I could leave post-delivery tips on the app, i wouldn’t have to carry around cash and ensure I could reward more to great delivery drivers.
Thanks for your feedback. We will log your suggestions with our developers.
- 216.3 MB
- Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Frequent/Intense Alcohol, Tobacco, or Drug Use or References
- © FreshDirect LLC
With Family Sharing set up, up to six family members can use this app.