FreshGoGo is the first ever Chinese online grocery and authentic Asian food shopping and delivery service in North America supported by advanced technical platform. FreshGoGo provides customers with fresh and high-quality of Fresh Vegetables, Poultry & Meat, Fish & Seafood, Pantry, Dry Goods, Frozen Items, Refrigerated Items, Snacks, Drinks, as well as gourmet Asian food from local famous stores and restaurants at competitive prices. FreshGoGo customers can not only choose grocery items and process an order through multiple devices (smart phone, tablet and PC), but also track the order/delivery status in real time from the point of order creation to the delivery, such as exact time when the order is loaded to the truck and when the order arrives. FreshGoGo offers nearby pickup locations. The customers will be notified in real time when the order is delivered to the designated location.
Improve ordering process
Ratings and Reviews
Inaccurate information on app
I chose to pick up on a weekday as the app showed the arrival time would be between 5-8pm, which works for my work schedule. However the truck arrived at 4pm. I was in the middle of a meeting and I worked far away. There was no chance I could make it in time.
The truck driver claimed it was not unusual - it had always been 3-4pm, which was in conflict with the app. How could a first time customer know? The information from the app is very misleading and in need of an update.
Stay away from them!!!
Ordered and was informed that package will be delivered between 5pm to 8pm. No updates until I check with them around 3:30, and they say packages were delayed and no estimated time to be provided.
We did a rough calculation and the order would be delivered around 10:30p. Who will pick up a package at 10:30p on Sunday night????? Terrible experience and will never use this again.
Great packaging for the food! Ice packs and freezer bags! And the girl at the tea place helped me load the car!
1. The app is slow, and the interface is soooooooo ugly, sooooo last century.
2. All the customer service is in mandarin, not as they directed on there phone, no Cantonese and English.
3. Txted me the truck would arrive in 25 min and I need to pick up within 30 min. Truck was 20 min late. With google map, there should not be more than 5 min difference on ETA.
- Kylintv Inc.
- 37.7 MB
- Requires iOS 7.1 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Arabic, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- Rated 4+
- © FreshGoGo inc.
With Family Sharing set up, up to six family members can use this app.