The Freshtix mobile app allows Organizers of events using Freshtix to manage their attendees. Using the camera on your device, you can scan the barcode on tickets presented at the entrance to your event or venue. The app scans the QR code to make sure the ticket hasn't already been redeemed.

When scanning the ticket, the app will tell you which type of ticket was purchased. E.G. General Admission or VIP Admission.

If the ticket is valid, the app will display a 'VALID' message. You can color-code your messages for different price types. For example, you can set your General Admission tickets to display a green valid message and your VIP Admission tickets to display a purple valid message.

The app gives you a summary indicating how many tickets have been sold to your event and how many tickets have been scanned in.

You can check someone in by searching for their name and manually checking them in if they don't have their ticket.

Please get in touch with us if you like the app and have any feedback. Enjoy!”

What's New

Version 2.0.3

Added support to manage which types of tickets can be scanned by each device. For example, you can set your device to only scan VIP tickets at the VIP entrance. Added support for Touch ID making it easier to stay logged in.

Ratings and Reviews

3.9 out of 5

7 Ratings

7 Ratings



ABSOLUTELY AVOID FRESH TIX at all costs. Not only did I buy a ticket from there website that was COMPLETELY FAKE and NOT accepted where I was going, they were also extremely rude on the phone when trying to work out the issue.

They claim to be small business, but their customer service is atrocious!!! Each time I called, I was told I would receive a call back from the manager over the next day or so. I waited a week in between each time, to never receive a single call! After finally getting them back on the phone, they accused me of LYING and basically that I'm making it all up. Most unprofessional thing I have ever had to deal with.

If they want to sell fake tickets, and then lie and yell at the customers when they call, that's fine..... BUT I HIGHLY RECOMMEND GOING TO BUY YOUR TICKETS ON A LEGITIMATE SITE!!!!

Can’t log into app


I have an account I set up using my Facebook log in. However, the app doesn’t give you the option to log in using Facebook. App is useless until that’s fixed

Works Like A Champ


The Freshtix mobile ticket scanning app makes it a breeze to keep the lines moving and get customers in the door.


Ticket Alternative LLC
46.5 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2018 Ticket Alternative, LLC


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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