The Frontline Education mobile app is a quick and easy way to access the Frontline Insights Platform while on-the-go. Employees will be able to check leave balances, create absences, view and search for fellow colleagues, and receive web alerts right on their mobile phone.
This app is available for districts and their employees that have added the Frontline Insights Platform.
We noticed that some of our users were running into a problem logging in after our last release, so we hunted down and squashed the bug!
Ratings and Reviews
I dare you to try contacting them.
After multiple attempts through the app and their website feedback form, nothing was getting through. As I was at peak frustration, the app popped up its “rate this app” message. Don’t mind if I do! So right away, I got a feedback response with an email to use for sending details. I wrote a very detailed message with screw grabs and all, and sent it.
...and the message bounced.
So I tried AGAIN to tell them about it via feedback through the app, and THAT failed to go through. Got the “Oops!” screen.
So I guess the only way to reach Frontline is through this feedback forum. So here we go again. How about you guys offer up a phone number or a real working email address so people can specify issues privately and without complaining in detail here in public? This can’t look good for you.
So if you don’t include a working phone number in your next “we’re sorry you’re disappointed” email to me, I’ll just dump my specific list of issues into another review here. Maybe you’ll see it then.
We hear you! I made a mistake in my first message to you and included the wrong email address. The irony is great, I'll admit. Please contact us at firstname.lastname@example.org.
I’m sorry, but the reviews are quite accurate. Even months later, the latest update is flawed. I’m on iOS 11.3.1 and the app crashes when I try to open it. Like others, my copy used to freeze during the absence submission screen. Skipping the app and just logging in through the web which is a shame, because the Touch/Face ID would be a huge time saver.
Thank you for taking the time to write us a review. We understand that if you are experiencing a crash when opening that app, you should feel frustrated. We have been analyzing our crash reports and fixing them regularly. We have a new release that will be available shortly that addresses all of our most-common crashes. In the meantime, can we suggest uninstalling and reinstalling the app? That may clear things up for you. If you have any other issues, please don't hesitate to contact us as email@example.com
I can’t open the app anymore, every time I click on the icon it flashes through blank screen and then clears back to my desktop. I’ve deleted it and re-loaded it a couple of times and it will work maybe once. I’m in HR and feel bad recommending my employees use this app because it seems to be virtually worthless.
This is definitely an unusual problem and not something that the majority of our users experience. We would love to figure out what the bug is. Please contact us at firstname.lastname@example.org so we can help you out.
- Frontline Technologies, Inc.
- 39.9 MB
- Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Spanish
- Age Rating
- Rated 4+
- ©2018 Frontline Technologies Group LLC.
With Family Sharing set up, up to six family members can use this app.